WIND 2019 Break Out Sessions


​This year, WIND has categorized its course content to allow attendees to focus on courses that are of the most interest to them.

The categories are:

  • ​Damage Assessment: These courses focus on damage assessment, causation, building code, engineering, and construction principals.
  • Policy/Claims: These courses focus on policy issues and claims handling.
  • Legal: These courses are primarily focused on legal issues and case law.
  • Innovative: These courses explore new trends, technologies, and ideas in the insurance industry.
  • Training and Certifications: These courses provide valuable training and WIND Appraiser and Umpire Certifications, NFIP Adjuster Flood Certification, claims software training and more.

​​​Florida Adjuster Five (5) Hour Ethics Update

​Important:  You must attend the following three courses to qualify for ethics credit:


​Part 1: Regulatory/Awareness/Licensing (Fri9)

Offered on:
​Friday, February 1, 2019, at 1:30 pm

Overview of regulatory awareness and licensing requirements.

Faculty:


​Gina Clausen Lozier

​Berger Singerman

​Vincent P. Beilman III

​Wood, Smith, Henning & Berman, LLP

​Muhammad Sherif

​Cabrillo Coastal General Insurance Agency

​Jeff Young

​Florida Department of Financial Services



​Part 2: Insurance Law and Updates  (Fri18)

Offered on:
​Friday, February 1, 2019, at 3:45 pm

​Update on property-insurance related cases from 2017-2018.  Analysis from the perspective of policyholder and insurer.  Impact on current and pending claims.

Faculty:


​Erik Nutter

​Thomas Nutter Thomas, P.A.

​Christina Bolin

​Christian & Small LLP

​Nicole Vinson

​Merlin Law Group



​Part 3: Ethical Requirements and Industry Trends (Sat1)

Offered on:
​Saturday, February 2, 2019, at 8:30 am

​​A panel discussion on good faith claims handling practices and will address ethical requirements and advantages of taking the ethical “high road” in all major aspects of the profession and business of adjusting property insurance claims.

Faculty:


​William Berk

​Berk, Merchant & Sims, PLC

Chip Merlin

Merlin Law Group

John Pappas

​Pappas Law



​TRAINING AND CERTIFICATIONS


​WIND Appraiser Certification

Important:  This is a two-part course and you must take both sessions.
Offered on:
​PART I:   Friday, February 1, 2019, at 10:30 am (Fri7)
PART II:  Friday, February 1, 2019, at 1:30 pm (Fri16)

Faculty:


​John Voelpel

​Voelpel Claim Service, Inc.

​Jon Doan

​Claims Consultants Group

Peter Kapas

​Onsite Claims Service, Inc

​Stephen Pate

​Cozen O'Connor



​WIND Appraiser ReCertification

Important:  This is a two-part course and you must take both sessions.
Offered on:
​PART I:  Thursday, January 31, 2019, at 3:45 pm (Th26)
PART II: Friday, February 1, 2019, at 10:30 am (Fri8)

Faculty:


​Daniel J. Luby

​Presision Advisors, LLC

​Rami Boaziz

​Stellar Public Adjusting Services, LLC

Justin Whedbee

Frontier Adjusters

​Stephen Pate

​Cozen O'Connor



WIND Umpire Certification 

Important:  This is a two-part course and you must take both sessions.
Offered on:
​PART I- Thursday, January 31, 2019, at 10:30 am (Th6)
PART II- Thursday, January 31, 2019, at 1:30 pm (Th15)

Faculty:


​John Voelpel

​Voelpel Claim Service, Inc.

Jon Doan

Claims Consultants Group

Janet Brown

Esquire

​Wayne Taylor

​Mozely, Finlayson & Loggins, LLP



WIND Umpire ReCertification

Important:  This is a two-part course and you must take both sessions.Offered on:
​PART I- Thursday, January 31, 2019, at 10:30 am (Th7)
PART II- Thursday, January 31, 2019, at 1:30 pm (Th16)

Faculty:


​Dick Tutwiler

​Tutwiler & Associates

Art Newman

Belfor USA

​Wayne Taylor

​Mozely, Finlayson & Loggins, LLP



Simsol

​Offered on:
​Part 1 - Wednesday, Jan. 30, at 1:00 pm - 3:00 pm (Wed1)
Part 2  Wednesday, Jan. 30, at 3 pm - 5 pm (Wed3)


(Please note: Software training classes will not be certified for CE.)

Faculty:


​Danny Sutiff



Symbility

​Part 1 - Wednesday, Jan.30, at 1:00 pm (Wed2)
Part 2 - Wednesday, Jan.30, at 3: pm - 5: pm (Wed4)
​​

(Please note: Software training classes will not be certified for CE.)

Faculty:


​James Williams

​Symbility Solutions



National Flood Insurance Program (NFIP) Adjuster Certification

​This is a two-part class and you must take both sessions.
Part 1 is on Fri. Feb 1 at 3:45 pm (Fri17)
Part 2 on Sat. Feb. 2 at 8:30 am (Sat4)

Faculty:


​David Serfass





Class Schedule by Date

WIND 2019 Breakout Workshop Sessions

​​​​Thursday, ​January 31, 2019

​​10:30 am - 12:15 pm


​Commercial Policies and Claims: Insight and Lessons from Hurricane Irma - Th1​

​P​olicy/C​laims

Offered on:
​​​​Thursday, ​January 31, 2019 - 10:30 am - 12:15 pm
​​​​​​​Saturday, ​February ​2, 2019 - 8:30 - 10:15 am

​This presentation aims to give the professional a solid foundation for understanding commercial windstorm claims. We will discuss various commercial policy provisions prevalent in Hurricane Irma claims, along with associated adjustment issues and insight from industry professionals. We will also discuss topics such as who and what is covered (including a discussion of Business Interruption issues), standard exclusions/limitations in a commercial policy, Duties in The Event of Loss, and adjustment mechanics featuring insurer and insured adjustment professionals addressing their advice from years of commercial claim experience.


Faculty:


​William Collum

​Butler Weihmuller Katz Craig, ​

​Mike Giasi

​Giasi Law

​Andrea Matott

​Beazley, USA

​Patrick Garrett

​North American Insurance Consultants, Inc.



​​Identification, Prosecution, ​and Defense of Insurance Agent & Broker Errors & Omissions- Th2

​Legal

Offered on:
​​​​Thursday, ​January 31, 2019 - 10:30 am - 12:15 pm
​​​Friday, ​February ​1,, 2019 - 3:45 - 5:30 pm

​​This course is designed to educate the attendee on the duties and responsibilities of insurance agents and brokers in Florida, some of the common pitfalls and shortcomings on the part of agents and brokers, and the strategies involved in the prosecution and defense of said cases when property insurance is involved.

Faculty:


​ ​Steven Chackman

​​Bernstein, Chackman & Liss

Brent Winans

Clear Advantage Risk

​Suzy Odess

​Siegfried, Rivera



​Property Insurance Fraud Litigation: Wind & Related Cases - Th3​

​Legal

Offered on:
​​​​Thursday, ​January 31, 2019- 10:30 am - 12:15 pm
​​​Friday, ​February ​1, 2019 - ​1:30 - 3:15 pm

​This workshop is an opportunity to discuss, analyze, and debate recent developments in fraud litigation.  The panel will review the most recent case law, statutes, and trends affecting wind and related claims. From this exciting discussion, you will be able to predict trends within the law, distinguish the law of different jurisdictions, and keep in touch with developing arguments and issues that affect this field. You will also be equipped to avoid the facilitation and appearance of fraud.

Faculty:


​Andy Rock

​​The Rock Law Group, PA

​Ty Tyler

Tyler & Hamilton PA



​Upcoming ​Changes to Code Wind Load Provisions - Th4

Damage Assessment

Offered on:
Thursday, ​January 31, 2019 - 10:30 am - 12:15 pm
​​​Friday, ​February ​1, 2019 - 1:30 - 3:15 pm

​​This course will focus on the wind load provisions in the new version of the ASCE 7 standard. The 2016 version of the ASCE 7 Standard: Minimum Design Loads and Associated Criteria for Buildings and Other Structures was published in 2017. This standard will be adopted in the International Building Code and state codes.

Faculty:


​Dr. Anurag Jain

Thornton Tomasetti

​Jonathan Hall

​​Stockham Law Group



​​​When Wind Winds Up Damaging Your Windows- Th5​

Damage Assessment

​Offered on:
Thursday, ​January 31, 2019 - 10:30 am - 12:15 pm
​​​​Saturday, ​February ​​3, 2019 - 8:30 - 10:15 am

​This class will explore what is required for a full and complete investigation as to wind damage to windows. Learn how wind impacts window systems and how windows can effectively be repaired (or replaced) after a storm. The panel will also discuss whether matching is required and the differences between residential and commercial coverages for windows.

Faculty:


​Erin Dunnavant

​Merlin Law Group

David Maldoff

Butler Weihmuller Katz Craig

​Ken Gilvary

​Engineer



​​​WIND Umpire Certification - Part 1 - Th6

​Training and Certifications

​WIND Umpire Certification is a two-part class. You must take both sessions.

Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31  10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31  1:30 PM

​The purpose of this workshop is to prepare the professional to act as an umpire when appointed by the appraisers in the appraisal process. The panel will discuss all aspects of being an umpire from the time of the interview by the appraisers through signing an award. There will be special emphasis on how to conduct an appraisal focusing on ethics, procedural, and legal issues.


Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​John Voelpel

​Voelpel Claim Service, Inc.

Jon Doan

​Claims Consultants Group

Janet Brown

​Esquire

​Wayne Taylor

​Mozely, Finlayson & Loggins, LLP



​WIND Umpire Re-Certification - Part 1 - Th7

Training and Certifications

​WIND Umpire Certification is a two-part class. You must take both sessions.

Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31    10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31    1:30 PM

This workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the umpire. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.


Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


Dick Tutwiler

Tutwiler & Associates

​Art Newman

​Belfor USA

​Wayne Taylor

​Mozely, Finlayson & Loggins, LLP

​Janet Brown

​Esquire



​Xactimate - What’s New in X1 and ​Mobile - Th8

TRAINING AND CERTIFICATIONS


​Offered on:

Thursday, January 31, 2019, at 10:30 am - 12:15 pm (Th8)​

(Please note: Software training classes will not be certified for CE.)


​X1 is here!  And Xactimate mobile is vastly improved.

This class will detail the new interface as well as be demonstrating the new mobile application- much more user-friendly for sketching and estimating in the field.

You’ll learn and tricks and as always, bring your challenging questions- class ends with audience Q&A. Nothing is off limits.

Faculty:

Chris Hatcher

Top Adjuster Xactimate Training



​​​Breakout Workshop Sessions

​Thursday, ​January 31, 2019

​​1:30 - 3:15 pm




​Annihilating AOB - Th9

Legal

Offered on:
Thursday, ​January 31, 2019 - 1:30 - 3:15 pm
​​​Friday, ​February ​1, 2019 - 3:45 - 5:30 pm

​Assignments of Benefits has provided well-documented challenges to the Florida marketplace.  Other states are also beginning to deal with this issue.  See the approach the industry has taken across the country with respect to assignments of ben

Faculty:


​Mathew Monson

​The Monson Law Firm

​​Darryn Melerine

​MD Claims Group

​Roland Bernal, Esq

​ 

​Karen J. Jerome Smith

​American Integrity



​Building Code Compliance in Emergencies - Th10​

Damage Assessment

​Offered on:
​Thursday, ​January 31, 2019 - 1:30 - 3:15 pm
​Friday, ​February ​1, 2019 - ​3:45 - 5:30 pm

​Construction realities and insurance realities are not always the same. The building code and local ordinances often require permitting of emergency contracting and construction within days after the services are rendered.  Roof repairs, water damages, windows, board ups, and other emergency services still need to comply with good construction practices. This course will focus on how these realities work together following an emergency event.

Faculty:


​​​Adrian Arkin

​Mintz, Truppman, PA

​Paul DelVechio

​PJDCCI



​​​​​CSI Irma and Michael: Forensic Meteorology - Th11​

Damage Assessment

Offered on:
Thursday, ​January 31, 2019 - ​​1:30 - 3:15 pm
Friday, ​February ​1, 2019 - ​3:45 - 5:30 pm

​​The industry is facing numerous, unique challenges with regard to resolving Hurricane Irma and Hurricane Michael claims and lawsuits. This session will address common issues that are being disputed in hurricane claims, techniques to properly build a case, and the importance of using qualified experts to help prove or disprove theories of liability. The panel will also discuss the implications of Daubert and Frye and how stepping outside your box can destroy a case. This course will demonstrate the benefits of having a Certified Consulting Meteorologist conduct a study utilizing high-resolution Doppler radar, meteorological data, advanced computer modeling, and detailed water level data for a specific incident location. 

Faculty:


​John Riordan

​Kelley Kronenberg Attorneys at Law

​Daniel Frank Lopez

​The Morgan Law Group

​Howard Altschule

​Forensic Weather Consultants, LLC



​Do We All Have to Match to Get Along – Matching after Irma - Th12​

Damage Assessment

Offered on:
​Thursday, ​January 31, 2019 - ​​1:30 - 3:15 pm
​​​Friday, ​February ​1, 2019 - ​10:30 am - 12:15 pm

​What is required under Florida’s matching statute? How far does this go and how does it apply? Are insurance companies required to match everything?

Faculty:


​Ron Perez

​Perez, Salgado, 

Thomas + Lewis, P.A.

​Shawn Thompson

Equitable Public Adjusters

William Bracken

JS  Held

Ron Haynes

Christopher Ligori & Associates



​​The M Word: Managed Repair - Th13​

P​olicy/C​laims

Offered on:
Thursday, ​January 31, 2019 - 1:30 - 3:15 pm
​​​​Friday, ​February ​1, 2019 - 1:30 - 3:15 pm

​This program will address the current law on Managed Repair. It will offer practical advice and tips on dealing with claims where the insurance company has involved its right to repair. It will also offer a defense perspective as well. After this program, the attendees will leave with enhanced knowledge on how to deal with claims where the insurance company has invoked its option to repair.

Faculty:


Vanessa Ross

​Stockham Law Group

​Michael Packer

​Marshall Dennehey

​Brett Frankel

​​Peoples Trust Insurance Company



​What’s the “BI” in the Extra Expense? - Th14

P​olicy/C​laims

Offered on:
Thursday, ​January 31, 2019 - 1:30 - 3:15 pm


​Discussion of common themes in business interruption claims and extra expenses.

Faculty:


​Jennifer Engle

​MDD Forensic Accountants

​Daniel Odess

​Global Pro Recovery, Inc.

​Bruce Smith

​Bruce D. Smith, CPA

​​



​WIND Umpire Certification - Part 2 - Th15

Training and Certifications

WIND Umpire Certification is a two-part class. You must take both sessions.

Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31    10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31    1:30 PM

​The purpose of this workshop is to prepare the professional to act as an umpire when appointed by the appraisers in the appraisal process. The panel will discuss all aspects of being an umpire from the time of the interview by the appraisers through signing an award. There will be special emphasis on how to conduct an appraisal focusing on ethics, procedural, and legal issues.


Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​John Voelpel

​Voelpel Claim Service, Inc.

Jon Doan

​Claims Consultants Group

Janet Brown

​Esquire

​Wayne Taylor

​Mozely, Finlayson & Loggins, LLP



​WIND Umpire Re-Certification - Part 2 - Th16

Training and Certifications

​WIND Umpire Certification is a two-part class. You must take both sessions.

Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31    10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31    1:30 PM

​This workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the umpire. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.


Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​Dick Tutwiler

​Tutwiler & Associates

​Art Newman

​Belfor USA

​Wayne Taylor

​Mozely, Finlayson & Loggins, LLP

​Janet Brown

​Esquire


​​​Breakout Workshop Sessions

​​​Thursday, ​January 31 2019

​3:45 - 5:30 pm




​​Can the Roof ​be Repaired? - Th17​

Damage Assessment

Offered on:
​Thursday, ​January 31, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1, 2019 - 1:30 - 3:15 pm

​​The topic will encompass the issues facing insurers, policyholders, and contractors in the ability to repair a roof following storm damage. The focus will include when it is possible to repair shingles, tiles, and metal roof based on its condition versus the need to fully replace the roof. Additionally, the topic will focus on other issues that arise when only repairing a roof such as matching, a denial of a permit by a homeowner’s association or city, and instances when the roofing material has been discontinued or is no longer in use.

Faculty:


​Adam Lewis

​Perez Salgado Thomas and Lewis

​Thomas Keller

​Butler Pappas, LLC

​Sean Lewis

​​Sean Lewis Consulting, LLC

​Byron K. Anderson, P.E., Engineer

​​Structural Engineering and Inspections, Inc



​How to Effectively Mediate Your First Party Property Cases - Th18​

Legal

Offered on:
Thursday, ​January 31, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1, 2019 - 10:30 am - 12:15 pm

​This course will address how to effectively communicate with your adversary in an opening presentation as well as techniques to enhance your negotiation and mediation skills to obtain a favorable settlement.

Faculty:


​Eric Kleinman, Mediator

​K&A Mediation

​Lenox Godfrey

​​FIGA

​Ilon Kantro

​Berk Merchant & Sims

​Valorie Chavin

​Chavin Mitchell Shmuely



​Litigating/Handling a ​Claim ​Against a State Created Insurer from Policy Holder and TWIA perspectives - Th19​

Legal

Offered on:
Thursday, ​January 31 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1, 2019 - 10:30 am - 12:15 pm

​This course will discuss differences in handling a case with the statutorily created insurance company.  This will include identifying cases that are controlled by the statute and how the statute works.  Examples will be given regarding common mistakes in claim handling and procedural steps and address how the cases are evaluated for trial and how the process is different on both sides.

Faculty:


​Ryan Fowler

​Merlin Law Group

​David Walling

​​Texas Windstorm Insurance Association



​​NFIP Alternative Dispute Resolution - Th20​

P​olicy/C​laims

Offered on:
Thursday, ​January 31, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1, 2019 - 10:30 am - 12:15 pm

​This panel will provide an overview and understanding of the issues associated with disputed flood claims within the NFIP.  

Faculty:


​Kevin Miller

​Velocity Claims Administration

​Anthony “Daniel” Thorne

​FEMA

​​​Daniel “Scott’ Claire

​​FEMA

​Aryeh Fraser

​Fraser Property and Adjusting Insurance



​​Property Case Law Updates: Texas, Florida, Gulf Coast - Th21

Legal

Offered on:
Thursday, ​January 31, 2019 - 3:45 - 5:30 pm

​This class will review updates on property-insurance related cases from 2017-2018, analysis from the perspective of policyholder and insurer, and the impact on current and pending claims. Also 5 Hr. Law & Ethics Part 2: Insurance Law and Updates  (Sat1)

Faculty:


​Erik Nutter

​Thomas Nutter Thomas, P.A.

​​Christina Bolin

​​Christian & Small LLP

​Nicole Vinson

​Merlin Law Group



​​​Property Damage Assessment Using Drones; The Law, ​the Pitfalls, and ​the Prospects -Th22

Innovative

Offered on:
Thursday, ​January 31, 2019 - 3:45 - 5:30 pm

​The presentation panel will address drone laws, applicable FAA regulations, and other legal developments relating to the use of drones in the state of Florida. The course will also address the advantages and pitfalls of utilizing drones to assess residential and commercial property damage as well as drone technology and capabilities in assessing property damage.

Faculty:


​Joanna Garcia

​Stockham Law Group

​Edward Page

​Carlton Fields, P.A.

​​​Jason Dilero

​Sky High Aerial Productions



​​Restoration and Repair: Cabinets, Furniture and Contents - Th23

Damage Assessment

​Offered on: ​​​Thursday, ​January 31, 2019 - 3:45 - 5:30 pm

​This course will explore the complexities of repair, restoring, and matching cabinets following a loss, as well as the evaluation of furniture and contents damage.

Faculty:


​Clemens Peschl

​International Contents Experts, Inc.

​Paul Zuloaga

​ZQuest Restoration



The Evolution of Adjusting – To the Good of Whom - Th24​

P​olicy/C​laims

Offered on:
Thursday, ​January 31, 2019 - 3:45 - 5:30 pm
​​​​​​​Friday, ​February ​1, 2019 - 3:45 - 5:30 pm

​The panel will discuss the current state of adjusting for both insurers and policyholder representatives with a focus on commonly encountered issues regarding authority, the scope of loss assessment, settlement offers, adjusting obligations, etc.

Faculty:


​Craig Kobel

​Altieri Transco American Claims

​Michael Higer

​Berger Singerman

​Michael McGriskin

​Phelps Dunbar, LLP

​David Alvarez

​Engle Martin



​To Appraise or Not to Appraise, That Is The Question - ​Th25​

​P​olicy/C​laims

Offered on:
​​​​Thursday, ​January 31, 2019 - 3:45 - 5:30 pm
​Friday, ​February ​1, 2019 - 1:30 pm - 3:15 pm

​​​The presentation will focus on appraisals for first-party property claims. It will quickly summarize the purpose of appraisal and general appraisal language. It will discuss the issues faced during and after the appraisal process and strategies for handling, including, motions to set aside, appraisal awards. The class will conclude with recent decisions regarding appraisal and its use as a litigation tool.

Faculty:


​​Jennifer Kearns

​Thompson Coe Cousins & Irons, LLP

Edward Bittman

Five Star Claims Adjusting



​WIND Appraiser Re-Certification – Part 1 - Th26

Training and Certifications

This is a two-part class and you must take both sessions.

Part 1 is on Thurs. January 31, 2019 at 3:45 pm
Part 2 is on Friday, February 1, 2019 at 10:30 am.

The workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the appraiser. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.

Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​Daniel J. Luby

​Precision Advisors, LLC

Rami Boaziz

Stellar Public Adjusting Services, LLC

Justin Whedbee

Frontier Adjusters

​Stephen Pate

​Cozen O’Connor


​Breakout Workshop Sessions

​​​Friday, ​February ​1, 2019

​10:30 am - 12:15 pm




​Blockchain, Data Mining, and Tech: How ​Will technology Change Our Daily Lives and Customer Experience in Claims - Fri1

Innovative

Offered on:
​​​Friday, ​February ​1, 2019 - 10:30 am - 12:15 pm

​In 2015, life and health (L&H) and property and casualty (P&C) insurance combined in net premiums in the US alone. This amount was approximately 7% of the country’s gross domestic product for that year. Despite all the money in this industry, there are still major issues plaguing insurance, including inefficient data sharing, fragmented data sources, manual claims review/processing, and fraud detection. With the use of Blockchain technology, data analytics, and data mining, these problems can be addressed to allow for a streamlined, safer, more efficient approach to insurance, litigation, appraisal, and claims handling.

Faculty:


Tanaz Salehi

​Kelley Kronenberg

​​Melissa Hill

​Blackboard Insurance

​Paul Rivard

​MunichRe

​Rob Giola

​Homeowner Legal



Business as Unusual: Claims Handling Issues in the Wake of the Unprecedented 2017 Catastrophes - Fri2

P​olicy/C​laims

Offered on:
​​​Friday, ​February ​1, 2019 - 10:30 am - 12:15 pm

​​​This workshop will discuss experiences faced by the industry in adjusting and litigating property insurance claims following Hurricanes Harvey, Irma, and Maria.

Faculty:


​Melissa Sims

​Berk, Merchant & Sims, PLC

​Meghan C. Moore

​Weisbrod, Mattels & Copley, PLLC

​Kathleen Spinella

​AIG

​Richard P. Tutwiler

​Tutwiler & Associates



​​​Do We All Have to Match to Get Along – Matching after Irma - ​Fri3

Damage Assessment

Offered on:
​Thursday, ​January 31, 2019 - ​​1:30 - 3:15 pm
​​​Friday, ​February ​1, 2019 - ​10:30 am - 12:15 pm

​​​​What is required under Florida’s matching statute? How far does this go and how does it apply? Are insurance companies required to match everything?

Faculty:


​Ron Perez

​Perez, Salgado,
Thomas + Lewis, P.A.

​Shawn Thompson

Equitable Public Adjusters

William Bracken

JS Held

​Ron Haynes

​Christopher Ligori & Associates



​​ How to Effectively Mediate Your First Party Property Cases - ​Fri4

Legal

Offered on:
Thursday, ​January 31, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1, 2019 - 10:30 am - 12:15 pm

​​​This course will address how to effectively communicate with your adversary in an opening presentation as well as techniques to enhance your negotiation and mediation skills to obtain a favorable settlement.

Faculty:


​Eric Kleinman

​Mediator, K&A Mediation

​Lenox Godfrey

​​FIGA

​Ilon Kantro

​Berk Merchant & Sims

​Valorie Chavin

​Chavin Mitchell Shmuely



​NFIP Alternative Dispute Resolution - ​Fri5

​P​olicy/C​laims

Offered on:
Thursday, ​January 31, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1, 2019 - 10:30 am - 12:15 pm

​This panel will provide an overview and understanding of the issues associated with disputed flood claims within the NFIP.

Faculty:


​Kevin Miller

​Velocity Claims Administration

​Anthony “Daniel” Thorne

​FEMA

​​​Daniel “Scott’ Claire

​​FEMA

​Aryeh Fraser

​Fraser Property and Adjusting Insurance



​​The Shape of Water - Fri6

Damage Assessment

Offered on:
​​​Friday, ​February ​1, 2019 - 10:30 am - 12:15 pm
​​​​Saturday, ​February ​2, 2019 - ​​10:30 am - 12:15 pm

​This course will explore various coverage positions with respect to what is excluded by the "water damage" policy provisions including theories of surface water versus wind-driven rain and wind-created openings where a wind-driven rain exclusion is present. Trade experts will discuss what they would expect to see regarding interior damage to support the various theories and the process of determining cause and origin of the water source.

Faculty:


​Joel McNabney

​Robinson & Cole, LLP

​Tony Tinelli

​​Tinelli Fernandez, PLLC

​​Joshua Martin

​​Island Roofing, LLC

​Toby Maxwell

​Atkins Engineers, Inc.



​WIND Appraiser Certification – Part 1 - Fri7

Training and Certifications

This is a two-part class and you must take both sessions.

Part 1 is on Friday, February 1, 2019 at 10:30am
Part 2 is on Friday, February 1, 2019 at 1:30 pm.

The goal of this workshop is to prepare a professional to act as an appraiser in the appraisal process. The first part of the session will deal with ethics. The mechanics of the appraisal process will then be discussed at length. This discussion will include everything from choosing an umpire, to how to bring the appraisal to a successful conclusion, by either agreeing with the other appraiser or presenting your position at the umpire meeting. The final segment will address the ramifications of the statutes and case law in the various states and how it impacts the appraisal process. After successful completion of this double-session workshop, the names of attendees will be listed on the WIND website for three years to confirm that they are a WIND Certified Appraiser®.

Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​John Voelpel

Voelpel Claim Service, Inc.

​Jon Doan

​​Claims Consultants Group

​Peter Kapas

​​Onsite Claims Service, Inc.

​Stephen Pate

​Cozen O’Connor



​WIND Appraiser Re-Certification – Part 2 - Fri8

​Training and Certifications

This is a two-part class and you must take both sessions.

Part 1 is on Thurs. January 31, 2019 at 3:45 pm
Part 2 is on Friday, February 1, 2019 at 10:30 am.

The workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the appraiser. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.

Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​Daniel J. Luby

​Precision Advisors, LLC

Rami Boaziz

Stellar Public Adjusting Services, LLC

Justin Whedbee

Frontier Adjusters

Stephen Pate

Cozen O'Connor


Breakout Workshop Sessions 

​​​Friday, ​February ​1, 2019

​1:30 - 3:15 pm




​​​​​​To Appraise or Not to Appraise, That Is The Question - ​Fri9

​Policy/Claims

Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
​Friday, February 1, 2019 - 1:30 pm - ​3:15 pm

The presentation will focus on appraisals for first-party property claims. It will quickly summarize the purpose of appraisal and general appraisal language. It will discuss the issues faced during and after the appraisal process and strategies for handling, including, motions to set aside, appraisal awards. The class will conclude with recent decisions regarding appraisal and its use as a litigation tool.

Faculty:


​​Jennifer Kearns

​Thompson Coe Cousins & Irons, LLP

​Edward Bittman

​Five Star Claims Adjusting



​​​​​Can the Roof be Repaired? - Fri10

Damage Assessment

Offered on:
Thursday, ​January 31, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1, 2019 - 1:30 - 3:15 pm

​​The topic will encompass the issues facing insurers, policyholders, and contractors in the ability to repair a roof following storm damage. The focus will include when it is possible to repair shingles, tiles, and metal roof based on its condition versus the need to fully replace the roof. Additionally, the topic will focus on other issues that arise when only repairing a roof such as matching, a denial of a permit by a homeowner’s association or city, and instances when the roofing material has been discontinued or is no longer in use.

Faculty:


​Adam Lewis

​Perez Salgado Thomas and Lewis

​Thomas Keller

​​Butler Pappas, LLC

​Sean Lewis

​​Sean Lewis Consulting, LLC

​Byron K. Anderson, P.E., Engineer

​​Structural Engineering and Inspections, Inc



​Good Faith Claims Handling Practices - Fri11

P​olicy/C​laims

​​​​Friday, ​February ​1, 2019 - 1:30 - 3:15 pm

​​A panel discussion on good faith claims handling practices and will address ethical requirements and advantages of taking the ethical “high road” in all major aspects of the profession and business of adjusting property insurance claims.

*Also offered as part of the 5 Hr. Law & Ethics Update – Part 3: Ethical Requirements & Industry Trends (Sat9)

Faculty:


​​​William Berk

​Berk, Merchant & Sims, PLC

​Chip Merlin

​Merlin Law Group

​John Pappas

​Pappas Law




​Property Insurance Fraud Litigation: Wind ​and Related Cases - Fri12

Legal

Offered on:
​​​​Thursday, ​January 31, 2019- 10:30 am - 12:15 pm
​​​Friday, ​February ​1, 2019 - ​1:30 - 3:15 pm

​​​This workshop is an opportunity to discuss, analyze, and debate recent developments in fraud litigation.  The panel will review the most recent case law, statutes, and trends affecting wind and related claims. From this exciting discussion, you will be able to predict trends within the law, distinguish the law of different jurisdictions, and keep in touch with developing arguments and issues that affect this field. You will also be equipped to avoid the facilitation and appearance of fraud.

Faculty:


​Andy Rock

​The Rock Law Group, PA

​Ty Tyler

​Tyler & Hamilton, P.A.



​Taking Insurance Claims “Green” - Fri13

Innovative

Offered on:

​​​​Friday, ​February ​1, 2019 - 1:30 - 3:15 pm

​​​With the growing physical risks, climate change poses to the built environment, including increasing frequency and severity of extreme weather events, many prominent Property & Casualty insurance policies now include little-known coverage endorsements that provide for "green upgrades." This program will review these innovative and unique policy provisions that afford "green upgrades" that go beyond the more commonly seen Code Upgrade, Extra Expense, or Ordnance & Law Upgrade provisions.  

Faculty:


​John Wood

The Law Firm of John D. Wood, PLLC

​​Engineer from EFI Global




​The M Word: Managed Repair - Fri14

P​olicy/C​laims

Offered on:
Thursday, ​January 31, 2019 - 1:30 - 3:15 pm
​​​​Friday, ​February ​1, 2019 - 1:30 - 3:15 pm

​​This program will address the current law on Managed Repair. It will offer practical advice and tips on dealing with claims where the insurance company has involved its right to repair. It will also offer a defense perspective as well. After this program, the attendees will leave with enhanced knowledge on how to deal with claims where the insurance company has invoked its option to repair.

Faculty:


Vanessa Ross

​Stockham Law Group

​Michael Packer

​Marshall Dennehey

​Brett Frankel

​​Peoples Trust Insurance Company



​​Upcoming ​Changes to Code Wind Load Provisions - Fri15

Damage Assessment

Offered on:
Thursday, ​January 31, 2019 - 10:30 am - 12:15 pm
​​​Friday, ​February ​1, 2019 - 1:30 - 3:15 pm

​​This course will focus on the wind load provisions in the new version of the ASCE 7 standard. The 2016 version of the ASCE 7 Standard: Minimum Design Loads and Associated Criteria for Buildings and Other Structures was published in 2017. This standard will be adopted in the International Building Code and state codes.

Faculty:


​Dr. Anurag Jain

Thornton Tomasetti

​Jonathan Hall

​​Stockham Law Group



​WIND Appraiser Certification – Part 2 - Fri16

Training and Certifications

This is a two-part class and you must take both sessions.

Part 1 is on Friday, February 1, 2019 at 10:30am
Part 2 is on Friday, February 1,2019 at 1:30 pm.

The goal of this workshop is to prepare a professional to act as an appraiser in the appraisal process. The first part of the session will deal with ethics. The mechanics of the appraisal process will then be discussed at length. This discussion will include everything from choosing an umpire, to how to bring the appraisal to a successful conclusion, by either agreeing with the other appraiser or presenting your position at the umpire meeting. The final segment will address the ramifications of the statutes and case law in the various states and how it impacts the appraisal process. After successful completion of this double-session workshop, the names of attendees will be listed on the WIND website for three years to confirm that they are a WIND Certified Appraiser®.

Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​John Voelpel

Voelpel Claim Service, Inc.

​Jon Doan

​​Claims Consultants Group

​Peter Kapas

​​Onsite Claims Service, Inc.

​Stephen Pate

​Cozen O’Connor


​Breakout Workshop Sessions

​​​Friday, ​February ​1, 2019

​3:45 - 5:30 pm



​​​​​Florida 5 Hour Ethics U​pdate: Part ​1: Regulatory/Awareness/Licensing  ​- Fri18

Legal

​This is a three-part class and you must all three sessions,


​Part 1 is on Friday, February 1, 2019 at 3:45 am
Part 2 is on Saturday, February. 2, 2019, at 8:30 am
Part 3 is on Saturday. February 2, 2019 at 10:30 am

IMPORTANT: YOU MUST ATTEND THE FOLLOWING THREE COURSES TO QUALIFY FOR ETHICS CREDI
T:  

​​Overview of regulatory awareness and licensing requirements.

NOTE: All Florida Adjusters are required to take one “5-Hr Law & Ethics Update” course in every 2-year compliance period. This mandatory CE program, covering regulatory awareness and the various rules, ethics, and laws of property insurance adjusting, will be offered at the 2018 Windstorm Insurance Conference and consists of three classes.


Faculty:


​Erik Nutter

​Thomas Nutter Thomas, P.A.

​Christina Bolin

​Christian & Small LLP

​Nicole Vinson

​Merlin Law Group



​A Legal and Scientific Perspective: The First 14 days of Water Exposure - Fri19

Damage Assessment

Offered on:
​​​Friday, ​February ​1, 2019 - 3:45 - 5:30 pm
Saturday, ​February ​2, 2019 - 8:30 - 10:15 am

​​The course will address the legal battles that led to changes in the policy language to include coverage for the first 14 days of water damage (water vapor, fresh water, salt water, and total immersion) and the immediate impact of these cases. The course will also discuss peer-reviewed published research studies and technical articles conducted on a wide variety of materials including both wood (i.e., solid pine, OSB, MDF, interior and exterior plywood, Masonite, Luan, and particle board) and metal (galvanized framing, studs corner bead concealed cabinet hinges, escutcheon plates, stainless steel water supply line) materials.

Faculty:


​Ralph Moon

​GHD

​​Kelly Kubiak

​Merlin Law Group

​Robert S. Horwitz

​Conroy Simberg



​ ​​​​Annihilating AOB - Fri20

Legal

Offered on:
Thursday, ​January 31, 2019 - 1:30 - 3:15 pm
​​​Friday, ​February ​1, 2019 - 3:45 - 5:30 pm

​Assignments of Benefits has provided well-documented challenges to the Florida marketplace.  Other states are also beginning to deal with this issue.  See the approach the industry has taken across the country with respect to assignments of benefits.

Faculty:


​Mathew Monson

​The Monson Law Firm

​​Darryn Melerine

​MD Claims Group

​Roland Bernal


​Karen J. Jerome Smith

​American Integrity



​​​Building Code Compliance in Emergencies - Fri21

Damage Assessment

Offered on:
​Thursday, ​January 31, 2019 - 1:30 - 3:15 pm
​Friday, ​February ​1, 2019 - ​3:45 - 5:30 pm

​​​​Construction realities and insurance realities are not always the same. The building code and local ordinances often require permitting of emergency contracting and construction within days after the services are rendered.  Roof repairs, water damages, windows, board ups, and other emergency services still need to comply with good construction practices. This course will focus on how these realities work together following an emergency event.

Faculty:


​​​Adrian Arkin

​Mintz, Truppman, PA

​Paul DelVechio

​PJDCCI



​ ​​​​CSI Irma and Michael: Forensic Meteorology - Fri22

Damage Assessment

Offered on:
Thursday, ​January 31 2019 - ​​1:30 - 3:15 pm
Friday, ​February ​1, 2019 - ​3:45 - 5:30 pm


​​​The industry is facing numerous, unique challenges with regard to resolving Hurricane Irma and Hurricane Michael claims and lawsuits. This session will address common issues that are being disputed in hurricane claims, techniques to properly build a case, and the importance of using qualified experts to help prove or disprove theories of liability. The panel will also discuss the implications of Daubert and Frye and how stepping outside your box can destroy a case. This course will demonstrate the benefits of having a Certified Consulting Meteorologist conduct a study utilizing high-resolution Doppler radar, meteorological data, advanced computer modeling, and detailed water level data for a specific incident location. 

Faculty:


​John Riordan

​Kelley Kronenberg Attorneys at Law

​Daniel Frank Lopez

​The Morgan Law Group

​Howard Altschule

​Forensic Weather Consultants, LLC



​​Identification, Prosecution, and Defense of Insurance Agent & Broker Errors & Omissions - Fri23

Legal

Offered on:
​​​​Thursday, ​January 31, 2019 - 10:30 am - 12:15 pm
​​​Friday, ​February ​1, 2019 - 3:45 - 5:30 pm

​This course is designed to educate the attendee on the duties and responsibilities of insurance agents and brokers in Florida, some of the common pitfalls and shortcomings on the part of agents and brokers, and the strategies involved in the prosecution and defense of said cases when property insurance is involved.

Faculty:


Steven Chackman

​Bernstein, Chackman & Liss

Brent Winans

Clear Advantage Risk

​Suzy Odess

​Siegfried, Rivera



The Evolution of Adjusting – To the Good of Whom - Fri24

P​olicy/C​laims

Offered on:
Thursday, ​January 31, 2019 - 3:45 - 5:30 pm
​​​​​​​Friday, ​February ​1, 2019 - 3:45 - 5:30 pm

​​The panel will discuss the current state of adjusting for both insurers and policyholder representative with a focus on commonly encountered issues regarding authority, scope of loss assessment, settlement offers, adjusting obligations, etc.

Faculty:


Craig Kobel

Altieri Transco American Claims

​Michael Higer

​Berger Singerman

​Michael McGriskin

​Phelps Dunbar, LLP

​David Alvarez

​Engle Martin



​​​​​N​FIP Adjuster Flood Certification - Part 1 - Fri17

Training and Certifications


This is a two-part class and you must take both sessions.

 
Part 1 is on Fri. February 1 at 3:45 ​pm
Part 2 on Sat. February 2 at 8:30 am

This multi-session program will update the current status of claims handling of the National Flood Insurance Program policies and provide an opportunity for participants to renew or obtain certification for adjustment of flood claims. (NFIP Certification and CE credits will be provided separately by AE21 Incorporated). Participants must be a fully paid 201​9 WIND Conference attendee.

Faculty:

David Serfass

Alamo Claim Service



​Breakout Workshop Sessions

​​​​Saturday, ​February ​2, 2019

​8:30 - 10:15 am




Florida 5 Hour Ethics Update: Part ​2: ​ Insurance Law & Updates - Sat 1

This is a three-part class and you must all three sessions,


Part 1 is on Fri. February 1, 2019 at ​3:45 ​pm
Part 2 is on Sat​. February. 2, 2019, at 8:30 am
Part 3 is on Sat. February 2, 2019 at 10:30 am

​Update on property-insurance related cases from 2017-2018. Analysis from the perspective of policyholder and insurer. Impact on current and pending claims.

NOTE: All Florida Adjusters are required to take one “5-Hr Law & Ethics Update” course in every 2-year compliance period. This mandatory CE program, covering regulatory awareness and the various rules, ethics, and laws of property insurance adjusting, will be offered at the 2018 Windstorm Insurance Conference and consists of three classes.

Faculty:

​​​​Erik Nutter

​Thomas Nutter Thomas, P.A.

​Christina Bolin

​Christian & Small LLP

​Nicole Vinson

​​Merlin Law Group




A Legal and Scientific Perspective: The First 14 days of Water Exposure - Sat 2

Damage Assessment

Offered on:
Friday, February 1, 2019 - 3:45 - 5:30 pm
Saturday, February 2, 2019 - 8:30 - 10:15 am

The course will address the legal battles that led to changes in the policy language to include coverage for the first 14 days of water damage (water vapor, fresh water, salt water, and total immersion) and the immediate impact of these cases. The course will also discuss peer-reviewed published research studies and technical articles conducted on a wide variety of materials including both wood (i.e., solid pine, OSB, MDF, interior and exterior plywood, Masonite, Luan, and particle board) and metal (galvanized framing, studs corner bead concealed cabinet hinges, escutcheon plates, stainless steel water supply line) materials.

Faculty:


​Ralph Moon

​GHD

​​Kelly Kubiak

​Merlin Law Group

​Robert S. Horwitz

​Conroy Simberg



Commercial Policies and Claims: Insight and Lessons from Hurricane Irma - Sat3

Policy/Claims

Offered on:
Thursday, January 31, 2019 - 10:30 am - 12:15 pm
Saturday, February 2, 2019 - 8:30 - 10:15 am

This presentation aims to give the professional a solid foundation for understanding commercial windstorm claims. We will discuss various commercial policy provisions prevalent in Hurricane Irma claims, along with associated adjustment issues and insight from industry professionals. We will also discuss topics such as who and what is covered (including a discussion of Business Interruption issues), standard exclusions/limitations in a commercial policy, Duties in The Event of Loss, and adjustment mechanics featuring insurer and insured adjustment professionals addressing their advice from years of commercial claim experience.

Faculty:


​William Collum

​Butler Weihmuller Katz Craig, ​

​Mike Giasi

​Giasi Law

​Andrea Matott

​Beazley, USA

​Patrick Garrett

​North American Insurance Consultants, Inc.



When Wind Winds Up Damaging Your Windows - Sat 4

Damage Assessment

This class will explore what is required for a full and complete investigation as to wind damage to windows. Learn how wind impacts window systems and how windows can effectively be repaired (or replaced) after a storm. The panel will also discuss whether matching is required and the differences between residential and commercial coverages for windows.

Faculty:


​Erin Dunnavant

​Merlin Law Group

​David Maldoff

​Butler Weihmuller Katz Craig

​Ken Gilvary, PE

​​Engineer


​Breakout Workshop Sessions

​​​​Saturday, ​February ​2, 2019

​​10:30 am - 12:15 pm




Litigating/Handling a Claim Against a State Created Insurer from Policy Holder and TWIA perspectives - Sat7

Legal

Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 10:30 am - 12:15 pm

This course will discuss differences in handling a case with the statutorily created insurance company.  This will include identifying cases that are controlled by the statute and how the statute works.  Examples will be given regarding common mistakes in claim handling and procedural steps and address how the cases are evaluated for trial and how the process is different on both sides.

Faculty:


​Ryan Fowler

​Merlin Law Group

​David Walling

​​Texas Windstorm Insurance Association



The Shape of Water - Sat8

Damage Assessment

Offered on:
Friday, February 1, 2019 - 10:30 am - 12:15 pm
Saturday, February 2, 2019 - 10:30 am - 12:15 pm

This course will explore various coverage positions with respect to what is excluded by the "water damage" policy provisions including theories of surface water versus wind-driven rain and wind-created openings where a wind-driven rain exclusion is present. Trade experts will discuss what they would expect to see regarding interior damage to support the various theories and the process of determining cause and origin of the water source.  

Faculty:


​Joel McNabney

​Robinson & Cole, LLP

​Tony Tinelli

​​Tinelli Fernandez, PLLC

​​Joshua Martin

​​Island Roofing, LLC

​Toby Maxwell

​Atkins Engineers, Inc.



​Florida 5 Hour Ethics Update: Part 3: Ethical Requirements & Industry Trends  - Sat9

​This is a three-part class and you must all three sessions,

​Part 1 is on Friday, February 1, 2019 at ​3:45 pm
Part 2 is on Saturday, February. 2, 2019, at 8:30 am
Part 3 is on Saturday. February 2, 2019 at 10:30 am

​A panel discussion on good faith claims handling practices and will address ethical requirements and advantages of taking the ethical “high road” in all major aspects of the profession and business of adjusting property insurance claims.

NOTE: All Florida Adjusters are required to take one “5-Hr Law & Ethics Update” course in every 2-year compliance period. This mandatory CE program, covering regulatory awareness and the various rules, ethics, and laws of property insurance adjusting, will be offered at the 2018 Windstorm Insurance Conference and consists of three classes.

Faculty:


​William Berk

​Berk, Merchant & Sims, PLC

Chip Merlin

Merlin Law Group

​​John Pappas

​​Pappas Law


Please note that WIND ​DOES NOT ​allow audio or videotape workshops nor are attendees authorized to audio or videotape any portion of the WIND Conference. Workshop presentations and speakers are subject to change.

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