WIND 2019 Breakout Workshop Sessions

​​​​Thursday, ​January 31th, 2019

​​10:30 am - 12:15 pm


TH1. Commercial Policies & Claims: Insight/Lessons from Irma

Offered on:
​​​​Thursday, ​January 31th, 2019 - 10:30 am - 12:15 pm
​​​​​​​Saturday, ​February ​2nd, 2019 - 8:30 - 10:15 am

This presentation aims to give the professional a solid foundation for understanding commercial windstorm claims. We discuss various commercial policy provisions prevalent in Hurricane Irma claims along with associated adjustment issues and insight from industry professionals. We also discuss topics such as who and what is covered (including a discussion of Business Interruption issues), standard exclusions/limitations in a commercial policy, Duties in The Event of Loss, and adjustment mechanics featuring insurer and insured adjustment professionals addressing their advice from years of commercial claim experience.


Faculty:


​William Collum

​Butler Weihmuller Katz Craig, LLP

​Mike Giasi

​Giasi Law

​Andrea Matott

​Beazley, USA

​Patrick Garrett

​North American Insurance Consultants, Inc.



TH2. Identification, Prosecution, & Defense of Ins. Agent & Broker Errors

Offered on:
​​​​Thursday, ​January 31th, 2019 - 10:30 am - 12:15 pm
​​​Friday, ​February ​1st, 2019 - 3:45 - 5:30 pm

​This seminar is designed to educate the attendee on the duties and responsibilities of insurance agents and brokers in Florida, some of the common pitfalls and shortcomings on the part of agents and brokers and the strategies involved in the prosecution and defense of said cases.

Faculty:


​ ​Steven Chackman

​​Bernstein, Chackman & Liss

Brent Winans

Clear Advantage Risk

​Suzy Odess

​Siegfried, Rivera



TH3. ​Property Insurance Fraud Litigation: Wind & Related Cases

Offered on:
​​​​Thursday, ​January 31th, 2019- 10:30 am - 12:15 pm
​​​Friday, ​February ​1st, 2019 - ​1:30 - 3:15 pm

​This workshop is an opportunity to discuss, analyze, and debate recent developments in fraud litigation. We will look at the most recent case law, statutes, and trends affecting wind and related claims. From this exciting discussion, you will be able predict trends within the law, distinguish the law of different jurisdictions, and keep in touch with developing arguments and issues that affect this field. You will also be equipped to avoid the facilitation and appearance of fraud.

Faculty:


​Andy Rock

​​The Rock Law Group, PA

​Ty Tyler

The Rock Law Group, PA



​TH4.​ Upcoming changes to Code Wind Load Provisions

Offered on:
Thursday, ​January 31th, 2019 - 10:30 am - 12:15 pm
​​​Friday, ​February ​1st, 2019 - 1:30 - 3:15 pm

​The 2016 version of the ASCE 7 Standard: Minimum Design Loads and Associated Criteria for Buildings and Other Structures was published in 2017. This standard will be adopted in the International Building Code and state codes. Therefore, familiarity with the provisions of this updated standard is required for continued performance of our business. This course will focus on the wind load provisions in the new version of the ASCE 7 standard.

Faculty:


​Dr. Anurag Jain

Thornton Tomasetti

​Jonathan Hall

​​Stockham Law Group



​​TH5. ​When Wind Winds Up Damaging Your Windows

​Offered on:
Thursday, ​January 31th, 2019 - 10:30 am - 12:15 pm
​​​Friday, ​February ​1st, 2019 - 8:30 - 10:15 am

​This class will discuss what is required for a full and complete investigation as to wind damage by speaking to an expert engineer. Learn about what wind does to a window, and how it can most effectively be prepared (or replaced) and after a storm is it best to repair/replace the windows. Questions discussed on whether you have to do it before the roof, after and does it depend on the circumstances? Also discuss whether matching is required and about the differences between residential and commercial coverages for windows, and whether HOA policies fall under residential or commercial.

Faculty:


​Erin Dunnavant

​Merlin Law Group

​David Maldorf

​Butler Legal

​Byron Anderson

​Structural Engineering and Inspections, Inc.



​​TH6.​ WIND Umpire Certification - Part 1

​WIND Umpire Certification is a two-part class. You must take both sessions.

Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31    10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31    1:30 PM

​The purpose of this workshop is to prepare the professional to act as an umpire when appointed by the appraisers in the appraisal process. The panel will discuss all aspects of being an umpire from the time of the interview by the appraisers through signing an award. There will be special emphasis on how to conduct an appraisal focusing on ethics, procedural, and legal issues.


Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​John Voelpel

​Voelpel Claim Service, Inc.

Jon Doan

​Claims Consultants Group

Janet Brown

​Esquire

​Wayne Taylor

​Mozely, Finlayson & Loggins, LLP



TH7. WIND Umpire Re-Certification - Part 1

​WIND Umpire Certification is a two-part class. You must take both sessions.

Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31    10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31    1:30 PM

This workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the umpire. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.


Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


Dick Tutwiler

Tutwiler & Associates

​Art Newman

​Belfor USA

​Wayne Taylor

​Mozely, Finlayson & Loggins, LLP

​Janet Brown

​Esquire



Th8. ​Xactimate - What’s new in X1 and mobile

​X1 is here!  And Xactimate mobile is vastly improved.

This class will detail the new interface as well as be demonstrating the new mobile application- much more user-friendly for sketching and estimating in the field.

You’ll learn and tricks and as always, bring your challenging questions- class ends with audience Q&A. Nothing is off limits.

Faculty:

Chris Hatcher

Top Adjuster Xactimate Training



​​​Breakout Workshop Sessions

​Thursday, ​January 31th, 2019

​​1:30 - 3:15 pm




​TH9. ​​​​Annihilating AOB

Offered on:
Thursday, ​January 31th, 2019 - 1:30 - 3:15 pm
​​​Friday, ​February ​1st, 2019 - 3:45 - 5:30 pm

​Assignments of Benefits has provided well-documented challenges to the Florida marketplace.  Other states are also beginning to deal with this issue.  See the approach carriers have taken in other states to insulate themselves from AOBs before they become a problem.

Faculty:


​Mathew Monson

​The Monson Law Firm

​​Darryn Melerine

​MD Claims Group

​Roland Bernal

​Groelle & Salmon, PA

​Karen J. Jerome Smith

​American Integrity



​TH10. ​​​​Building Code Compliance in Emergencies

​Offered on:
​Thursday, ​January 31th, 2019 - 1:30 - 3:15 pm
​Friday, ​February ​1st, 2019 - ​3:45 - 5:30 pm

​Construction realities and Insurance Realities are not always the same.  The Building Code and Local Ordinances often require permitting of emergency contracting and construction within days after the services are rendered.  Roof repairs, water damages, windows, board ups and other emergency services still need to comply with good construction practices.  All demolition is construction for the building code.

Faculty:


​​​Adrian Arkin

​Mintz, Truppman, PA

​Paul DelVechio

​PJDCCI



​TH11. ​​​CSI Irma: Forensic Meteorology for the Plaintiff and Defense

Offered on:
Thursday, ​January 31th, 2019 - ​​1:30 - 3:15 pm
Friday, ​February ​1st, 2019 - ​3:45 - 5:30 pm

​Attorneys for the insured and insurer are facing numerous, unique challenges regarding resolving Hurricane Irma claims and lawsuits.  This session will address coverage issues, common issues that are now being disputed in Hurricane Irma cases, techniques attorneys can use to properly build a case, and the importance of using qualified experts to help prove or disprove theories of liability.  We will discuss the implications of Daubert and Frye and how stepping outside your box can destroy a case.  We will demonstrate how the plaintiff and defense can each benefit from having a Certified Consulting Meteorologist conduct a study utilizing high-resolution Doppler radar, meteorological data, advanced computer modeling and detailed water level data for a specific incident location.

Faculty:


​John Riordan

​Kelley Kronenberg Attorneys at Law

​Daniel Frank Lopez

​The Morgan Law Group

​Howard Altschule

​Forensic Weather Consultants, LLC



​TH12. ​​​​Do We All Have to Match to Get Along – Matching after Irma

Offered on:
​Thursday, ​January 31th, 2019 - ​​1:30 - 3:15 pm
​​​Friday, ​February ​1st, 2019 - ​10:30 am - 12:15 pm

​What is required under Florida’s matching statue? How far does this go and how does it apply? Are insurance companies required to match everything?

Faculty:


​Ron Perez


​Shawn Thompson

​Equitable Public Adjusters

​William Bracken

​​​Bracken Engineering



TH13. ​The M Word: Managed Repair

Offered on:
Thursday, ​January 31th, 2019 - 1:30 - 3:15 pm
​​​​Friday, ​February ​1st, 2019 - 1:30 - 3:15 pm

​This program will address the current law on Managed Repair. It will offer practical advice and tips on dealing with claims where the insurance company has involved its right to repair. It will also offer a defense perspective as well. After this program, the attendees will leave with enhanced knowledge on how to deal with claims where the insurance company has invoked its option to repair.

Faculty:


Vanessa Ross

​Stockham Law Group

​Michael Packer

​Marshall Dennehey

​Brett Frankel

​​Peoples Trust Insurance Company



​TH14. ​​​​What’s the “BI” in the Extra Expense?

Offered on:
Thursday, ​January 31th, 2019 - 1:30 - 3:15 pm


​Discussion of common themes in business interruption claims and extra expenses.

Faculty:


​Jennifer Engle

​MDD Forensic Accountants

​Daniel Odess

​GlobalPro Recovery, Inc.

​Bruce Smith

​Bruce D. Smith, CPA

​​



TH15. WIND Umpire Certification - Part 2

​WIND Umpire Certification is a two-part class. You must take both sessions.

Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31    10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31    1:30 PM

​The purpose of this workshop is to prepare the professional to act as an umpire when appointed by the appraisers in the appraisal process. The panel will discuss all aspects of being an umpire from the time of the interview by the appraisers through signing an award. There will be special emphasis on how to conduct an appraisal focusing on ethics, procedural, and legal issues.


Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​John Voelpel

​Voelpel Claim Service, Inc.

Jon Doan

​Claims Consultants Group

Janet Brown

​Esquire

​Wayne Taylor

​Mozely, Finlayson & Loggins, LLP



TH16. WIND Umpire Re-Certification - Part 2

​WIND Umpire Certification is a two-part class. You must take both sessions.

Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31    10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31    1:30 PM

​This workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the umpire. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.


Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​Dick Tutwiler

​Tutwiler & Associates

​Art Newman

​Belfor USA

​Wayne Taylor

​Mozely, Finlayson & Loggins, LLP

​Janet Brown

​Esquire


​​​Breakout Workshop Sessions

​​​Thursday, ​January 31th, 2019

​3:45 - 5:30 pm




​TH17. ​​​​Can the Roof be Repaired?

Offered on:
​Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1st, 2019 - 1:30 - 3:15 pm

​The topic will encompass the issues facing insurers, policyholders and contractors in the ability to repair a roof following storm damage.  The focus will include when it is possible to repair shingles, tiles, & metal roof based on its condition versus the need to fully replace the roof.  Additionally, the topic will focus on other issues that arise when only repairing a roof such as matching, a denial of a permit by a homeowner’s association or city, and instances when the roofing material has been discontinued or is no longer in use.

Faculty:


​Adam Lewis

​Perez Salgado Thomas and Lewis

​Thomas Keller

Butler Pappas, LLC

​Sean Lewis

​​Sean Lewis Consulting, LLC

​Byron K. Anderson, P.E., Engineer

​​Structural Engineering and Inspections, Inc



TH18. ​How to Mediate Your First Party Property Cases

Offered on:
Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1st, 2019 - 10:30 am - 12:15 pm

​Learn to effectively communicate with your adversary in an opening presentation.  Learn to negotiate effectively. Improve your mediation skills and utilize helpful techniques while a mediation to get what you want.

Faculty:


​Eric Kleinman, Mediator

​K&A Mediation

​Lenox Godfrey

​​FIGA

​Ilon Kantro

​Berk Merchant & Sims

​Valorie Chavin

​Chavin Mitchell Shmuely



​​TH19. ​Litigating/Handling A Claim

Offered on:
Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1st, 2019 - 10:30 am - 12:15 pm

​Counsel for Texas Windstorm Insurance Association (TWIA) and Counsel for policyholders will discuss the differences in handling a case with the statutorily created insurance company.  This will include identifying cases that are controlled by the statute, how the statute works.  Examples will be given regarding common mistakes in claim handling and procedural steps. Counsel will also address how the cases are evaluated for trial and how the process is different on both sides.

Faculty:


​Ryan Fowler

​Merlin Law Group

​David Walling

​​Texas Windstorm Insurance Association



​TH20.  NFIP Alternative Dispute Resolution

Offered on:
Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1st, 2019 - 10:30 am - 12:15 pm

​Velocity Claims Administration is pleased to submit this proposal for a workshop to support the Windstorm Insurance Network in achieving its goals for improving insurance stakeholders understanding of the problems and process associated with disputed flood claims within the NFIP.   The panelists will be made up of two FEMA representatives, an independent flood General Adjuster, and a Public Adjuster. Four experts will give their individual perspectives on disputed NFIP claims.

Faculty:


​Kevin Miller

​Velocity Claims Administration

​Anthony “Daniel” Thorne

​FEMA

​​​Daniel “Scott’ Claire

​​FEMA

​Aryeh Fraser

​Fraser Property and Adjusting Insurance



​TH21, Property Case Law Updates: Texas, Florida, Gulf Coast

Offered on:
Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm

​Update on property-insurance related cases from 2017-2018.  Analysis from the perspective of policyholder and insurer.  Impact on current and pending claims.

Faculty:


​Erik Nutter

​Thomas Nutter Thomas, P.A.

​​Christina Bolin

​Alford Bolin, LLC

​Nicole Vinson

​Merlin Law Group



​​TH22. ​Property Damage Assessment Using Drones

Offered on:
Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm

​The presentation panel will consist of 2 attorneys and 1 drone operator. One attorney will provide a legal update on drone laws, applicable FAA regulations, and other legal developments relating to use of drones in the state of Florida. The other attorney will discuss the advantages and pitfalls of utilizing drones to assess residential and commercial property damage. The drone operator/pilot will discuss drone technology and will demonstrate a drone's capabilities in assessing property damage.

Faculty:


​Joanna Garcia

​Stockham Law Group

​Edward Page

​Carlton Fields, P.A.

​​​Jason Dilero

​Sky High Aerial Productions



​TH23. ​Restorations and/or Repairs After a Claim

​Offered on: ​​​Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm

​The subject of contents is a tough one for most adjusters - over 25 years we have provided unbiased evaluations on the repair and restoration possibilities for all contents and have focused on the big headache issue of cabinets and the matching challenge.  In this class, we delve deeper into the complex issue.

Faculty:


​Clemens Peschl

​International Contents Experts, Inc.

​Paul Zuloaga

​Option 1 Restoration



​TH24. ​The Evolution of Adjusting – To the Good of Whom 

Offered on:
Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
​​​​​​​Friday, ​February ​1st, 2019 - 3:45 - 5:30 pm

​We will discuss the current state of adjusting tactics for both insurers and policyholder representatives. Insurers relying on consultants/experts and relinquishing the authority of field adjusters. Settlement offers by carrier personal that have never been on site.

Faculty:


​Craig Kobel

​Altieri Transco American Claims

​Michael Higer

​Berger Singerman

​Michael McGriskin

​Phelps Dunbar, LLP

​David Alvarez

​Engle Martin



​TH25. To Appraise or Not to Appraise, That Is The Question

Offered on:
​​​​Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
Saturday, ​February ​2nd, 2019 - 10:30 am - 12:15 pm

​The presentation will focus on appraisals for first party property claims.  It will quickly summarize purpose of appraisal and general appraisal language.  It will discuss in depth the issues faced during and after appraisal process and strategies for handling, including motions to set aside, appraisal awards.  It will conclude with recent decisions regarding appraisal and its use as a litigation tool.

Faculty:


​​Jennifer Kearns

​Thompson Coe Cousins & Irons, LLP

Edward Bittman

Five Star Claims Adjusting

David Neuhaus

Insurance Claims Unlimited



TH26. WIND Appraiser Re-Certification – Part 1

This is a two-part class and you must take both sessions.

Part 1 is on Thurs. Jan. 31st at 3:45 pm
Part 2 is on Friday, Feb. 1st at 10:30 am.

The workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the appraiser. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.

Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​Daniel J. Luby

​Precision Advisors, LLC

Rami Boaziz

Stellar Public Adjusting Services, LLC

Justin Whedbee

Frontier Adjusters

​Stephen Pate

​Cozen O’Connor


​Breakout Workshop Sessions

​​​Friday, ​February ​1st, 2019

​10:30 am - 12:15 pm




​Fri1, Blockchain, Data Mining, & Tech

Offered on:
​​​Friday, ​February ​1st, 2019 - 10:30 am - 12:15 pm

​In 2015, life and health (L&H) and property and casualty (P&C) insurance combined in net premiums in the US alone. This amount was approximately 7% of the country’s gross domestic product for that year. Despite all the money in this industry, there are still major issues plaguing insurance, including inefficient data sharing, fragmented data sources, manual claims review / processing, and fraud detection. With the use of Blockchain technology, data analytics, and data mining, these problems can be addressed to allow for a streamlined, safer, more efficient approach to insurance, litigation, appraisal, and claims handling.

Faculty:


Tanaz Salehi

​Kelley Kronenberg

​​Melissa Hill

​Blackboard Insurance

​Paul Rivard

​MunichRe

​Rob Giola

​Homeowner Legal



​​Fri2. ​Business as Unusual: Claims Handling Issues 

Offered on:
​​​Friday, ​February ​1st, 2019 - 10:30 am - 12:15 pm
​​​​Saturday, ​February ​2nd, 2019 - 10:30 am - 12:15 pm

​This workshop will discuss experiences faced by both the insureds and insurers in adjusting and litigating property insurance claims following Hurricanes Harvey, Irma and Maria.

Faculty:


​Melissa Sims

​Berk, Merchant & Sims, PLC

​Meghan C. Moore

​Weisbrod, Mattels & Copley, PLLC

​Kathleen Spinella

​AIG

​Richard P. Tutwiler

​Tutwiler & Associates



​​Fri3. ​​​​Do We All Have to Match to Get Along – Matching after Irma

Offered on:
​Thursday, ​January 31th, 2019 - ​​1:30 - 3:15 pm
​​​Friday, ​February ​1st, 2019 - ​10:30 am - 12:15 pm

​What is required under Florida’s matching statue? How far does this go and how does it apply? Are insurance companies required to match everything?

Faculty:


​Ron Perez


​Shawn Thompson

​Equitable Public Adjusters

​William Bracken

​​​Bracken Engineering



​Fri4. ​How to Mediate Your First Party Property Cases

Offered on:
Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1st, 2019 - 10:30 am - 12:15 pm

​Learn to effectively communicate with your adversary in an opening presentation.  Learn to negotiate effectively. Improve your mediation skills and utilize helpful techniques while a mediation to get what you want.

Faculty:


​Eric Kleinman

​Mediator, K&A Mediation

​Lenox Godfrey

​​FIGA

​Ilon Kantro

​Berk Merchant & Sims

​Valorie Chavin

​Chavin Mitchell Shmuely



​Fri5.  NFIP Alternative Dispute Resolution

Offered on:
Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1st, 2019 - 10:30 am - 12:15 pm

​Velocity Claims Administration is pleased to submit this proposal for a workshop to support the Windstorm Insurance Network in achieving its goals for improving insurance stakeholders understanding of the problems and process associated with disputed flood claims within the NFIP.   The panelists will be made up of two FEMA representatives, an independent flood General Adjuster, and a Public Adjuster. Four experts will give their individual perspectives on disputed NFIP claims.

Faculty:


​Kevin Miller

​Velocity Claims Administration

​Anthony “Daniel” Thorne

​FEMA

​​​Daniel “Scott’ Claire

​​FEMA

​Aryeh Fraser

​Fraser Property and Adjusting Insurance



​Fri6. The Shape of Water

Offered on:
​​​Friday, ​February ​1st, 2019 - 10:30 am - 12:15 pm
​​​​Saturday, ​February ​2nd, 2019 - ​​10:30 am - 12:15 pm

​We intend to explore the usual and the creative coverage arguments on both sides of the debate with respect to what is excluded by the "water damage" policy exclusion. For example, we will discuss the arguments relating to the causation theories of surface water versus wind-driven rain. We will also analyze what constitutes a wind-created opening where a wind-driven rain exclusion is present. We will have trade experts discuss what they would expect to see regarding interior damage to support the various arguments on both sides. They will also talk about how they would go about their inspection to make their cause and origin determinations.

Faculty:


​Joel McNabney

​Robinson & Cole, LLP

​Tony Tinelli

​​Tinelli Fernandez, PLLC

​​Joshua Martin

​​Island Roofing, LLC

​Toby Maxwell

​Atkins Engineers, Inc.



Fri 7. ​WIND Appraiser Certification – Part 1

This is a two-part class and you must take both sessions.

Part 1 is on Friday, Feb. 1st at 10:30am
Part 2 is on Friday, Feb. 1st at 1:30 pm.

The goal of this workshop is to prepare a professional to act as an appraiser in the appraisal process. The first part of the session will deal with ethics. The mechanics of the appraisal process will then be discussed at length. This discussion will include everything from choosing an umpire, to how to bring the appraisal to a successful conclusion, by either agreeing with the other appraiser or presenting your position at the umpire meeting. The final segment will address the ramifications of the statutes and case law in the various states and how it impacts the appraisal process. After successful completion of this double-session workshop, the names of attendees will be listed on the WIND website for three years to confirm that they are a WIND Certified Appraiser®.

Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​John Voelpel

Voelpel Claim Service, Inc.

​Jon Doan

​​Claims Consultants Group

​Peter Kapas

​​Onsite Claims Service, Inc.

​Stephen Pate

​Cozen O’Connor



Fri8. WIND Appraiser Re-Certification – Part 2

This is a two-part class and you must take both sessions.

Part 1 is on Thurs. Jan. 31st at 3:45 pm
Part 2 is on Friday, Feb. 1st at 10:30 am.

The workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the appraiser. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.

Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​Daniel J. Luby

​Precision Advisors, LLC

Rami Boaziz

Stellar Public Adjusting Services, LLC

Justin Whedbee

Frontier Adjusters

Stephen Pate

Cozen O'Connor


Breakout Workshop Sessions 

​​​Friday, ​February ​1st, 2019

​1:30 - 3:15 pm




​Fri9.   ​5 Hr. FL Law & Ethics Update – Part 1: Regulatory Awareness/Licensing

​This is a three-part class and you must all three sessions,
Part 1 is on Fri. Feb 1 at 1:30 PM,
Part 2 is on Fri. Feb. 1 at 3:45 PM,
and Part 3 is on Sat. Feb. 2 at 8:30 AM.

Overview of regulatory awareness and licensing requirements to satisfy 2 hours of 5-hour ethics course.

NOTE: All Florida Adjusters are required to take one “5-Hr Law & Ethics Update” course in every 2-year compliance period. This mandatory CE program, covering regulatory awareness and the various rules, ethics, and laws of property insurance adjusting, will be offered at the 2018 Windstorm Insurance Conference and consists of three classes.

Faculty:


​Gina Clausen Lozier

​Berger Singerman

​Vincent P. Beilman III

​Wood, Smith, Henning & Berman, LLP

​Muhammad Sherif

​Cabrillo Coastal General Insurance Agency

​DFS

​TBA



Fri10. ​​​​Can the Roof be Repaired?

Offered on:
Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1st, 2019 - 1:30 - 3:15 pm

​The topic will encompass the issues facing insurers, policyholders and contractors in the ability to repair a roof following storm damage.  The focus will include when it is possible to repair shingles, tiles, & metal roof based on its condition versus the need to fully replace the roof.  Additionally, the topic will focus on other issues that arise when only repairing a roof such as matching, a denial of a permit by a homeowner’s association or city, and instances when the roofing material has been discontinued or is no longer in use.

Faculty:


​Adam Lewis

​Perez Salgado Thomas and Lewis

​Thomas Keller

Butler Pappas, LLC

​Sean Lewis

​​Sean Lewis Consulting, LLC

​Byron K. Anderson, P.E., Engineer

​​Structural Engineering and Inspections, Inc



​Fri11, Good Faith Claims Handling Practices

​​​​Friday, ​February ​1st, 2019 - 1:30 - 3:15 pm

​A panel discussion on good faith claims handling practices and will address ethical requirements and advantages of taking the ethical “high road” in all major aspects of the profession and business of adjusting property insurance claims.

Faculty:


​​​William Berk

​Berk, Merchant & Sims, PLC

​Chip Merlin

​Merlin Law Group

​John Pappas

​Pappas Law




​Fri12. ​Property Insurance Fraud Litigation: Wind & Related Cases

Offered on:
​​​​Thursday, ​January 31th, 2019- 10:30 am - 12:15 pm
​​​Friday, ​February ​1st, 2019 - ​1:30 - 3:15 pm

​This workshop is an opportunity to discuss, analyze, and debate recent developments in fraud litigation. We will look at the most recent case law, statutes, and trends affecting wind and related claims. From this exciting discussion, you will be able predict trends within the law, distinguish the law of different jurisdictions, and keep in touch with developing arguments and issues that affect this field. You will also be equipped to avoid the facilitation and appearance of fraud.

Faculty:


​Andy Rock

​​The Rock Law Group, PA

​Ty Tyler

The Rock Law Group, PA



​Fri13. Taking Insurance Claims “Green”

Offered on:

​​​​Friday, ​February ​1st, 2019 - 1:30 - 3:15 pm

​With the growing physical risks climate change poses to the built environment, including increasing frequency and severity of extreme weather events, many prominent Property & Casualty insurance policies now include little-known coverage endorsements that provide for "green upgrades."  This program will review these innovative and unique policy provisions that afford "green upgrades" that go beyond the more commonly seen Code Upgrade, Extra Expense, or Ordnance & Law Upgrade provisions.

Faculty:


​John Wood

​The Law Firm of John B. Wood, PLLC

​​Engineer from EFI Global




​Fri14. ​The M Word: Managed Repair

Offered on:
Thursday, ​January 31th, 2019 - 1:30 - 3:15 pm
​​​​Friday, ​February ​1st, 2019 - 1:30 - 3:15 pm

​This program will address the current law on Managed Repair. It will offer practical advice and tips on dealing with claims where the insurance company has involved its right to repair. It will also offer a defense perspective as well. After this program, the attendees will leave with enhanced knowledge on how to deal with claims where the insurance company has invoked its option to repair.

Faculty:


Vanessa Ross

​Stockham Law Group

​Michael Packer

​Marshall Dennehey

​Brett Frankel

​​Peoples Trust Insurance Company



​Fri15.​ Upcoming changes to Code Wind Load Provisions

Offered on:
Thursday, ​January 31th, 2019 - 10:30 am - 12:15 pm
​​​Friday, ​February ​1st, 2019 - 1:30 - 3:15 pm

​The 2016 version of the ASCE 7 Standard: Minimum Design Loads and Associated Criteria for Buildings and Other Structures was published in 2017. This standard will be adopted in the International Building Code and state codes. Therefore, familiarity with the provisions of this updated standard is required for continued performance of our business. This course will focus on the wind load provisions in the new version of the ASCE 7 standard.

Faculty:


​Dr. Anurag Jain

Thornton Tomasetti

​Jonathan Hall

​​Stockham Law Group



Fri 16. ​WIND Appraiser Certification – Part 2

This is a two-part class and you must take both sessions.

Part 1 is on Friday, Feb. 1st at 10:30am
Part 2 is on Friday, Feb. 1st at 1:30 pm.

The goal of this workshop is to prepare a professional to act as an appraiser in the appraisal process. The first part of the session will deal with ethics. The mechanics of the appraisal process will then be discussed at length. This discussion will include everything from choosing an umpire, to how to bring the appraisal to a successful conclusion, by either agreeing with the other appraiser or presenting your position at the umpire meeting. The final segment will address the ramifications of the statutes and case law in the various states and how it impacts the appraisal process. After successful completion of this double-session workshop, the names of attendees will be listed on the WIND website for three years to confirm that they are a WIND Certified Appraiser®.

Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser.

Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.

Faculty:


​John Voelpel

Voelpel Claim Service, Inc.

​Jon Doan

​​Claims Consultants Group

​Peter Kapas

​​Onsite Claims Service, Inc.

​Stephen Pate

​Cozen O’Connor


​Breakout Workshop Sessions

​​​Friday, ​February ​1st, 2019

​3:45 - 5:30 pm




Fri 18.   ​5 Hr. FL Law & Ethics Update – Part 2: Insurance Law & Updates

​This is a three-part class and you must all three sessions,
Part 1 is on Fri. Feb 1 at 1:30 PM,
Part 2 is on Fri. Feb. 1 at 3:45 PM,
and Part 3 is on Sat. Feb. 2 at 8:30 AM
Update on property-insurance related cases from 2017-2018.  Analysis from the perspective of policyholder and insurer.  Impact on current and pending claims.

NOTE: All Florida Adjusters are required to take one “5-Hr Law & Ethics Update” course in every 2-year compliance period. This mandatory CE program, covering regulatory awareness and the various rules, ethics, and laws of property insurance adjusting, will be offered at the 2018 Windstorm Insurance Conference and consists of three classes.

Faculty:


​Erik Nutter

​Thomas Nutter Thomas, P.A.

​Christina Bolin

​Alford Bolin, LLC

​Nicole Vinson

​Merlin Law Group



Fri19, ​A Legal and Scientific Perspective: Water Exposure

Offered on:
​​​Friday, ​February ​1st, 2019 - 3:45 - 5:30 pm
Saturday, ​February ​2nd, 2019 - 8:30 - 10:15 am

​The course will begin with a description of the legal precedence that led to changes in the policy language to include coverage for the first 14 days of water damage (water vapor, fresh water, salt water and total immersion) and the immediate impact on the Defense and Plaintiff sides of a case. The course will review peer-reviewed published research studies and technical articles conducted on a wide variety of materials including both wood (i.e., solid pine, OSB, MDF, interior and exterior plywood, Masonite, Luan and particle board) and metal (galvanized framing, studs corner bead concealed cabinet hinges, escutcheon plates, stainless steel water supply line) materials. The discussion between opposing council will address Daubert and the qualifications of experts who opine about duration of loss and how both Plaintiff and Defense will adapt to the 14-day ruling.

Faculty:


​Ralph Moon

​GHD

​​Kelly Kubiak

​Merlin Law Group

​Robert S. Horwitz

​Conroy Simberg



​​Fri20. ​​​​Annihilating AOB

Offered on:
Thursday, ​January 31th, 2019 - 1:30 - 3:15 pm
​​​Friday, ​February ​1st, 2019 - 3:45 - 5:30 pm

​Assignments of Benefits has provided well-documented challenges to the Florida marketplace.  Other states are also beginning to deal with this issue.  See the approach carriers have taken in other states to insulate themselves from AOBs before they become a problem.

Faculty:


​Mathew Monson

​The Monson Law Firm

​​Darryn Melerine

​MD Claims Group

​Roland Bernal

​Groelle & Salmon, PA

​Karen J. Jerome Smith

​American Integrity



​​Fri21. ​​​​Building Code Compliance in Emergencies

Offered on:
​Thursday, ​January 31th, 2019 - 1:30 - 3:15 pm
​Friday, ​February ​1st, 2019 - ​3:45 - 5:30 pm

​​Construction realities and Insurance Realities are not always the same.  The Building Code and Local Ordinances often require permitting of emergency contracting and construction within days after the services are rendered.  Roof repairs, water damages, windows, board ups and other emergency services still need to comply with good construction practices.  All demolition is construction for the building code.

Faculty:


​​​Adrian Arkin

​Mintz, Truppman, PA

​Paul DelVechio

​PJDCCI



​Fri22. ​​​CSI Irma: Forensic Meteorology for the Plaintiff and Defense

Offered on:
Thursday, ​January 31th, 2019 - ​​1:30 - 3:15 pm
Friday, ​February ​1st, 2019 - ​3:45 - 5:30 pm


​Attorneys for the insured and insurer are facing numerous, unique challenges regarding resolving Hurricane Irma claims and lawsuits.  This session will address coverage issues, common issues that are now being disputed in Hurricane Irma cases, techniques attorneys can use to properly build a case, and the importance of using qualified experts to help prove or disprove theories of liability.  We will discuss the implications of Daubert and Frye and how stepping outside your box can destroy a case.  We will demonstrate how the plaintiff and defense can each benefit from having a Certified Consulting Meteorologist conduct a study utilizing high-resolution Doppler radar, meteorological data, advanced computer modeling and detailed water level data for a specific incident location.

Faculty:


​John Riordan

​Kelley Kronenberg Attorneys at Law

​Daniel Frank Lopez

​The Morgan Law Group

​Howard Altschule

​Forensic Weather Consultants, LLC



​Fri23. Identification, Prosecution, & Defense of Ins. Agent & Broker Errors

Offered on:
​​​​Thursday, ​January 31th, 2019 - 10:30 am - 12:15 pm
​​​Friday, ​February ​1st, 2019 - 3:45 - 5:30 pm

The subject of contents is a tough one for most adjusters - over 25 years we have provided unbiased evaluations on the repair and restoration possibilities for all contents and have focused on the big headache issue of cabinets and the matching challenge.  In this class, we delve deeper into the complex issue.

Faculty:


Steven Chackman

​Bernstein, Chackman & Liss

Brent Winans

Clear Advantage Risk

​Suzy Odess

​Siegfried, Rivera



​Fri24. ​The Evolution of Adjusting – To the Good of Whom 

Offered on:
Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
​​​​​​​Friday, ​February ​1st, 2019 - 3:45 - 5:30 pm

​We will discuss the current state of adjusting tactics for both insurers and policyholder representatives. Insurers relying on consultants/experts and relinquishing the authority of field adjusters. Settlement offers by carrier personal that have never been on site.

Faculty:


Craig Kobel

Altieri Transco American Claims

​Michael Higer

​Berger Singerman

​Michael McGriskin

​Phelps Dunbar, LLP

​David Alvarez

​Engle Martin



NFIP – Part 1

​This is a two-part class and you must take both sessions.Part 2 on Sat. Feb. 2 at 8:30 AM


This multi-session program will update the current status of claims handling of the National Flood Insurance Program policies and provide an opportunity for participants to renew or obtain certification for adjustment of flood claims. (NFIP Certification and CE credits will be provided separately by AE21 Incorporated). Participants must be a fully paid 2018 WIND Conference attendee.

Faculty:

David Serfass

Alamo Claim Service



​Breakout Workshop Sessions

​​​​Saturday, ​February ​2nd, 2019

​8:30 - 10:15 am




Sat1. ​5 Hr. FL Law & Ethics Update – Part 3: Ethical Requirements & Industry Trends

T​his is a three-part class and you must all three sessions,
Part 1 is on Fri. Feb 1 at 1:30 PM,
Part 2 is on Fri. Feb. 1 at 3:45 PM,
and Part 3 is on Sat. Feb. 2 at 8:30 AM

A panel discussion on good faith claims handling practices and will address ethical requirements and advantages of taking the ethical “high road” in all major aspects of the profession and business of adjusting property insurance claims.

NOTE: All Florida Adjusters are required to take one “5-Hr Law & Ethics Update” course in every 2-year compliance period. This mandatory CE program, covering regulatory awareness and the various rules, ethics, and laws of property insurance adjusting, will be offered at the 2018 Windstorm Insurance Conference and consists of three classes.

Faculty:

Faculty:

​​​William Berk

​Berk, Merchant & Sims, PLC

​Chip Merlin

​Merlin Law Group

​John Pappas

​Pappas Law




​Sat​2. ​A Legal and Scientific Perspective: Water Exposure

Offered on:
​​​Friday, ​February ​1st, 2019 - 3:45 - 5:30 pm
Saturday, ​February ​2nd, 2019 - 8:30 - 10:15 am

​The course will begin with a description of the legal precedence that led to changes in the policy language to include coverage for the first 14 days of water damage (water vapor, fresh water, salt water and total immersion) and the immediate impact on the Defense and Plaintiff sides of a case. The course will review peer-reviewed published research studies and technical articles conducted on a wide variety of materials including both wood (i.e., solid pine, OSB, MDF, interior and exterior plywood, Masonite, Luan and particle board) and metal (galvanized framing, studs corner bead concealed cabinet hinges, escutcheon plates, stainless steel water supply line) materials. The discussion between opposing council will address Daubert and the qualifications of experts who opine about duration of loss and how both Plaintiff and Defense will adapt to the 14-day ruling.

Faculty:


​Ralph Moon

​GHD

​​Kelly Kubiak

​Merlin Law Group

​Robert S. Horwitz

​Conroy Simberg



​Sat3. Commercial Policies & Claims: Insight/Lessons from Irma

Offered on:
​​​​Thursday, ​January 31th, 2019 - 10:30 am - 12:15 pm
​​​​​​​Saturday, ​February ​2nd, 2019 - 8:30 - 10:15 am

This presentation aims to give the professional a solid foundation for understanding commercial windstorm claims. We discuss various commercial policy provisions prevalent in Hurricane Irma claims along with associated adjustment issues and insight from industry professionals. We also discuss topics such as who and what is covered (including a discussion of Business Interruption issues), standard exclusions/limitations in a commercial policy, Duties in The Event of Loss, and adjustment mechanics featuring insurer and insured adjustment professionals addressing their advice from years of commercial claim experience. 

Faculty:


​William Collum

​Butler Weihmuller Katz Craig, LLP

​Mike Giasi

​Giasi Law

​Andrea Matott

​Beazley, USA

​Patrick Garrett

​North American Insurance Consultants, Inc.



​Sat​5. ​When Wind Winds Up Damaging Your Windows

​This class will discuss what is required for a full and complete investigation as to wind damage by speaking to an expert engineer. Learn about what wind does to a window, and how it can most effectively be prepared (or replaced) and after a storm is it best to repair/replace the windows. Questions discussed on whether you have to do it before the roof, after and does it depend on the circumstances? Also discuss whether matching is required and about the differences between residential and commercial coverages for windows, and whether HOA policies fall under residential or commercial.

Faculty:


​Erin Dunnavant

​Merlin Law Group

​David Maldorf

​Butler Legal

​Byron Anderson

​Structural Engineering and Inspections, Inc.


​Breakout Workshop Sessions

​​​​Saturday, ​February ​2nd, 2019

​​10:30 am - 12:15 pm




Sat6. ​Business as Unusual: Claims Handling Issues 

Offered on:
​​​Friday, ​February ​1st, 2019 - 10:30 am - 12:15 pm
​​​​Saturday, ​February ​2nd, 2019 - 10:30 am - 12:15 pm


​This workshop will discuss experiences faced by both the insureds and insurers in adjusting and litigating property insurance claims following Hurricanes Harvey, Irma and Maria.

Faculty:


​Melissa Sims

​Berk, Merchant & Sims, PLC

​Meghan C. Moore

​Weisbrod, Mattels & Copley, PLLC

​Kathleen Spinella

​AIG

​Richard P. Tutwiler

​Tutwiler & Associates



Sat7. ​Litigating/Handling A Claim

Offered on:
Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
​​​Friday, ​February ​1st, 2019 - 10:30 am - 12:15 pm

​Counsel for Texas Windstorm Insurance Association (TWIA) and Counsel for policyholders will discuss the differences in handling a case with the statutorily created insurance company.  This will include identifying cases that are controlled by the statute, how the statute works.  Examples will be given regarding common mistakes in claim handling and procedural steps. Counsel will also address how the cases are evaluated for trial and how the process is different on both sides.

Faculty:


​Ryan Fowler

​Merlin Law Group

​David Walling

​​Texas Windstorm Insurance Association



​​Sat8. The Shape of Water

Offered on:
​​​Friday, ​February ​1st, 2019 - 10:30 am - 12:15 pm
​​​​Saturday, ​February ​2nd, 2019 - ​​10:30 am - 12:15 pm

​We intend to explore the usual and the creative coverage arguments on both sides of the debate with respect to what is excluded by the "water damage" policy exclusion. For example, we will discuss the arguments relating to the causation theories of surface water versus wind-driven rain. We will also analyze what constitutes a wind-created opening where a wind-driven rain exclusion is present. We will have trade experts discuss what they would expect to see regarding interior damage to support the various arguments on both sides. They will also talk about how they would go about their inspection to make their cause and origin determinations.

Faculty:


​Joel McNabney

​Robinson & Cole, LLP

​Tony Tinelli

​​Tinelli Fernandez, PLLC

​​Joshua Martin

​​Island Roofing, LLC

​Toby Maxwell

​Atkins Engineers, Inc.



​Sat9. To Appraise or Not to Appraise, That Is The Question

Offered on:
​​​​Thursday, ​January 31th, 2019 - 3:45 - 5:30 pm
Saturday, ​February ​2nd, 2019 - 10:30 am - 12:15 pm

​The presentation will focus on appraisals for first party property claims.  It will quickly summarize purpose of appraisal and general appraisal language.  It will discuss in depth the issues faced during and after appraisal process and strategies for handling, including motions to set aside, appraisal awards.  It will conclude with recent decisions regarding appraisal and its use as a litigation tool.

Faculty:


​​Jennifer Kearns

​Thompson Coe Cousins & Irons, LLP

Edward Bittman

Five Star Claims Adjusting

David Neuhaus

Insurance Claims Unlimited