WIND 2019 Schedule of Events
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Tuesday, January 29, 2019
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Wednesday, January 30, 2019
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5:00 - 7:00 pm “Safari with WIND” Grand Opening Welcome Reception
“Safari with WIND” Grand Opening Welcome Reception
Wednesday, January 30, 2019
5:00 - 7:00 pm
Come, meet, and mingle for a happy hour networking event with attendees and our WIND 2019 Exhibitor Partners. Eat, drink, and learn about the latest products and services exclusively geared for the property windstorm insurance claims industry.
Thursday, January 31, 2019
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8:00 - 9:45 am Keynote Speaker: Jack Hanna, Celebrity Animal Conservationist
10:30 am - 12:15 pm Breakout Workshop Sessions
WIND 2019 Breakout Workshop Sessions
Thursday, January 31, 2019
10:30 am - 12:15 pm
Commercial Policies and Claims: Insight and Lessons from Hurricane Irma - Th1
Policy/Claims
Offered on:
Thursday, January 31, 2019 - 10:30 am - 12:15 pm
Saturday, February 2, 2019 - 8:30 - 10:15 am
This presentation aims to give the professional a solid foundation for understanding commercial windstorm claims. We will discuss various commercial policy provisions prevalent in Hurricane Irma claims, along with associated adjustment issues and insight from industry professionals. We will also discuss topics such as who and what is covered (including a discussion of Business Interruption issues), standard exclusions/limitations in a commercial policy, Duties in The Event of Loss, and adjustment mechanics featuring insurer and insured adjustment professionals addressing their advice from years of commercial claim experience.
Faculty:
William Collum
Butler Weihmuller Katz Craig,
Mike Giasi
Giasi Law
Andrea Matott
Beazley, USA
Patrick Garrett
North American Insurance Consultants, Inc.
Identification, Prosecution, and Defense of Insurance Agent & Broker Errors & Omissions- Th2
Legal
Offered on:
Thursday, January 31, 2019 - 10:30 am - 12:15 pm
Friday, February 1,, 2019 - 3:45 - 5:30 pm
This course is designed to educate the attendee on the duties and responsibilities of insurance agents and brokers in Florida, some of the common pitfalls and shortcomings on the part of agents and brokers, and the strategies involved in the prosecution and defense of said cases when property insurance is involved.
Faculty:
Steven Chackman
Bernstein, Chackman & Liss
Brent Winans
Clear Advantage Risk
Susan Catania Odess
Siegfried, Rivera
Property Insurance Fraud Litigation: Wind & Related Cases - Th3
Legal
Offered on:
Thursday, January 31, 2019- 10:30 am - 12:15 pm
Friday, February 1, 2019 - 1:30 - 3:15 pm
This workshop is an opportunity to discuss, analyze, and debate recent developments in fraud litigation. The panel will review the most recent case law, statutes, and trends affecting wind and related claims. From this exciting discussion, you will be able to predict trends within the law, distinguish the law of different jurisdictions, and keep in touch with developing arguments and issues that affect this field. You will also be equipped to avoid the facilitation and appearance of fraud.
Faculty:
Andy Rock
The Rock Law Group, PA
Ty Tyler
Tyler & Hamilton PA
Upcoming Changes to Code Wind Load Provisions - Th4
Damage Assessment
Offered on:
Thursday, January 31, 2019 - 10:30 am - 12:15 pm
Friday, February 1, 2019 - 1:30 - 3:15 pm
This course will focus on the wind load provisions in the new version of the ASCE 7 standard. The 2016 version of the ASCE 7 Standard: Minimum Design Loads and Associated Criteria for Buildings and Other Structures was published in 2017. This standard will be adopted in the International Building Code and state codes.
Faculty:
Dr. Anurag Jain
Thornton Tomasetti
Jon Hall
Marshall Denehey
When Wind Winds Up Damaging Your Windows- Th5
Damage Assessment
Offered on:
Thursday, January 31, 2019 - 10:30 am - 12:15 pm
Saturday, February 3, 2019 - 8:30 - 10:15 am
This class will explore what is required for a full and complete investigation as to wind damage to windows. Learn how wind impacts window systems and how windows can effectively be repaired (or replaced) after a storm. The panel will also discuss whether matching is required and the differences between residential and commercial coverages for windows.
Faculty:
Erin Dunnavant
Danahy and Murray P.A.
David Maldoff
Butler Weihmuller Katz Craig
Ken Gilvary, PE
Engineer
WIND Umpire Certification - Part 1 - Th6
Training and Certifications
WIND Umpire Certification is a two-part class. You must take both sessions.
Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31 10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31 1:30 PM
The purpose of this workshop is to prepare the professional to act as an umpire when appointed by the appraisers in the appraisal process. The panel will discuss all aspects of being an umpire from the time of the interview by the appraisers through signing an award. There will be special emphasis on how to conduct an appraisal focusing on ethics, procedural, and legal issues.
Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.
Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.
Faculty:
John Voelpel
Voelpel Claim Service, Inc.
Jon Doan
Claims Consultants Group
Janet Brown
Esquire
Wayne Taylor
Mozely, Finlayson & Loggins, LLP
WIND Umpire Re-Certification - Part 1 - Th7
Training and Certifications
WIND Umpire Certification is a two-part class. You must take both sessions.
Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31 10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31 1:30 PM
This workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the umpire. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.
Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.
Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.
Faculty:
Dick Tutwiler
Tutwiler & Associates
Art Newman
Belfor USA
Wayne Taylor
Mozely, Finlayson & Loggins, LLP
Janet Brown
Esquire
Xactimate - What’s New in X1 and Mobile - Th8
TRAINING AND CERTIFICATIONS
Offered on:
Thursday, January 31, 2019, at 10:30 am - 12:15 pm (Th8)
(Please note: Software training classes will not be certified for CE.)
X1 is here! And Xactimate mobile is vastly improved.
This class will detail the new interface as well as be demonstrating the new mobile application- much more user-friendly for sketching and estimating in the field.
You’ll learn and tricks and as always, bring your challenging questions- class ends with audience Q&A. Nothing is off limits.
Faculty:
Chris Hatcher
Top Adjuster Xactimate Training
1:30 - 3:15 pm Breakout Workshop Sessions
Breakout Workshop Sessions
Thursday, January 31, 2019
1:30 - 3:15 pm
Annihilating AOB - Th9
Legal
Offered on:
Thursday, January 31, 2019 - 1:30 - 3:15 pm
Friday, February 1, 2019 - 3:45 - 5:30 pm
Assignments of Benefits has provided well-documented challenges to the Florida marketplace. Other states are also beginning to deal with this issue. See the approach the industry has taken across the country with respect to assignments of ben
Faculty:
Mathew Monson
The Monson Law Firm
Darryn Melerine
MD Claims Group
Karen J. Jerome Smith
American Integrity
Building Code Compliance in Emergencies - Th10
Damage Assessment
Offered on:
Thursday, January 31, 2019 - 1:30 - 3:15 pm
Friday, February 1, 2019 - 3:45 - 5:30 pm
Construction realities and insurance realities are not always the same. The building code and local ordinances often require permitting of emergency contracting and construction within days after the services are rendered. Roof repairs, water damages, windows, board ups, and other emergency services still need to comply with good construction practices. This course will focus on how these realities work together following an emergency event.
Faculty:
Michael A. Cassel, Esq.
Cassel & Cassel, P.A.
Paul DelVechio
PJDCCI
CSI Irma and Michael: Forensic Meteorology - Th11
Damage Assessment
Offered on:
Thursday, January 31, 2019 - 1:30 - 3:15 pm
Friday, February 1, 2019 - 3:45 - 5:30 pm
The industry is facing numerous, unique challenges with regard to resolving Hurricane Irma and Hurricane Michael claims and lawsuits. This session will address common issues that are being disputed in hurricane claims, techniques to properly build a case, and the importance of using qualified experts to help prove or disprove theories of liability. The panel will also discuss the implications of Daubert and Frye and how stepping outside your box can destroy a case. This course will demonstrate the benefits of having a Certified Consulting Meteorologist conduct a study utilizing high-resolution Doppler radar, meteorological data, advanced computer modeling, and detailed water level data for a specific incident location.
Faculty:
John Riordan
Kelley Kronenberg Attorneys at Law
Daniel Frank Lopez
The Morgan Law Group
Howard Altschule
Forensic Weather Consultants, LLC
Do We All Have to Match to Get Along – Matching after Irma - Th12
Damage Assessment
Offered on:
Thursday, January 31, 2019 - 1:30 - 3:15 pm
Friday, February 1, 2019 - 10:30 am - 12:15 pm
What is required under Florida’s matching statute? How far does this go and how does it apply? Are insurance companies required to match everything?
Faculty:
Ron Perez
Perez, Salgado,
Thomas + Lewis, P.A.
Shawn Thompson
Equitable Public Adjusters
William Bracken
JS Held
Ron Haynes
Christopher Ligori & Associates
The M Word: Managed Repair - Th13
Policy/Claims
Offered on:
Thursday, January 31, 2019 - 1:30 - 3:15 pm
Friday, February 1, 2019 - 1:30 - 3:15 pm
This program will address the current law on Managed Repair. It will offer practical advice and tips on dealing with claims where the insurance company has involved its right to repair. It will also offer a defense perspective as well. After this program, the attendees will leave with enhanced knowledge on how to deal with claims where the insurance company has invoked its option to repair.
Faculty:
Vanessa Ross
Stockham Law Group
Michael Packer
Marshall Dennehey
Brett Frankel
Peoples Trust Insurance Company
What’s the “BI” in the Extra Expense? - Th14
Policy/Claims
Offered on:
Thursday, January 31, 2019 - 1:30 - 3:15 pm
Discussion of common themes in business interruption claims and extra expenses.
Faculty:
Jennifer Engle
MDD Forensic Accountants
Daniel Odess
Global Pro Recovery, Inc.
Bruce Smith
Bruce D. Smith, CPA
WIND Umpire Certification - Part 2 - Th15
Training and Certifications
WIND Umpire Certification is a two-part class. You must take both sessions.
Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31 10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31 1:30 PM
The purpose of this workshop is to prepare the professional to act as an umpire when appointed by the appraisers in the appraisal process. The panel will discuss all aspects of being an umpire from the time of the interview by the appraisers through signing an award. There will be special emphasis on how to conduct an appraisal focusing on ethics, procedural, and legal issues.
Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.
Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.
Faculty:
John Voelpel
Voelpel Claim Service, Inc.
Jon Doan
Claims Consultants Group
Janet Brown
Esquire
Wayne Taylor
Mozely, Finlayson & Loggins, LLP
WIND Umpire Re-Certification - Part 2 - Th16
Training and Certifications
WIND Umpire Certification is a two-part class. You must take both sessions.
Part 1 - WIND Umpire Certification (Part 1 of 2) Thursday, Jan. 31 10:30 AM
Part 2 – WIND Umpire Certification (Part 2 of 2) Thursday, Jan. 31 1:30 PM
This workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the umpire. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.
Note: To be included in the WIND Certified Umpire Directory, a separate application process and fee is required. How to become a WIND Certified Umpire.
Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.
Faculty:
Dick Tutwiler
Tutwiler & Associates
Art Newman
Belfor USA
Wayne Taylor
Mozely, Finlayson & Loggins, LLP
Janet Brown
Esquire
3:45 - 5:30 pm Breakout Workshop Sessions
Breakout Workshop Sessions
Thursday, January 31 2019
3:45 - 5:30 pm
Can the Roof be Repaired? - Th17
Damage Assessment
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 1:30 - 3:15 pm
The topic will encompass the issues facing insurers, policyholders, and contractors in the ability to repair a roof following storm damage. The focus will include when it is possible to repair shingles, tiles, and metal roof based on its condition versus the need to fully replace the roof. Additionally, the topic will focus on other issues that arise when only repairing a roof such as matching, a denial of a permit by a homeowner’s association or city, and instances when the roofing material has been discontinued or is no longer in use.
Faculty:
Adam Lewis
Perez Salgado Thomas and Lewis
Thomas Keller
Butler Pappas, LLC
Sean Lewis
Sean Lewis Consulting, LLC
Byron K. Anderson, P.E., Engineer
Structural Engineering and Inspections, Inc
How to Effectively Mediate Your First Party Property Cases - Th18
Legal
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 10:30 am - 12:15 pm
This course will address how to effectively communicate with your adversary in an opening presentation as well as techniques to enhance your negotiation and mediation skills to obtain a favorable settlement.
Faculty:
Eric Kleinman, Mediator
K&A Mediation
Lenox Godfrey
FIGA
Ilon Kantro
Berk Merchant & Sims
Valorie Chavin
Chavin Mitchell Shmuely
Litigating/Handling a Claim Against a State Created Insurer from Policy Holder and TWIA perspectives - Th19
Legal
Offered on:
Thursday, January 31 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 10:30 am - 12:15 pm
This course will discuss differences in handling a case with the statutorily created insurance company. This will include identifying cases that are controlled by the statute and how the statute works. Examples will be given regarding common mistakes in claim handling and procedural steps and address how the cases are evaluated for trial and how the process is different on both sides.
Faculty:
Ryan Fowler
Merlin Law Group
David Walling
Texas Windstorm Insurance Association
NFIP Alternative Dispute Resolution - Th20
Policy/Claims
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 10:30 am - 12:15 pm
This panel will provide an overview and understanding of the issues associated with disputed flood claims within the NFIP.
Faculty:
Kevin Miller
Velocity Claims Administration
Anthony “Daniel” Thorne
FEMA
Daniel “Scott’ Claire
FEMA
Aryeh Fraser
Fraser Property and Adjusting Insurance
Property Case Law Updates: Florida Law Only- Th21
Legal
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
This class will review updates on property-insurance related cases from 2017-2018, analysis from the perspective of policyholder and insurer, and the impact on current and pending claims. Also 5 Hr. Law & Ethics Part 2: Insurance Law and Updates (Sat1)
Faculty:
Erik Nutter
Thomas Nutter Thomas, P.A.
Christina Bolin
Christian & Small LLP
Nicole Vinson
Merlin Law Group
Merlin Law Group
Susan Harwood
Kaplan Zenna
Property Damage Assessment Using Drones; The Law, the Pitfalls, and the Prospects -Th22
Innovative
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
The presentation panel will address drone laws, applicable FAA regulations, and other legal developments relating to the use of drones in the state of Florida. The course will also address the advantages and pitfalls of utilizing drones to assess residential and commercial property damage as well as drone technology and capabilities in assessing property damage.
Faculty:
Joanna Garcia
Stockham Law Group
Edward Page
Carlton Fields, P.A.
Jason Dilero
Sky High Aerial Productions
Restoration and Repair: Cabinets, Furniture and Contents - Th23
Damage Assessment
Offered on: Thursday, January 31, 2019 - 3:45 - 5:30 pm
This course will explore the complexities of repair, restoring, and matching cabinets following a loss, as well as the evaluation of furniture and contents damage.
Faculty:
Clemens Peschl
International Contents Experts, Inc.
Paul Zuloaga
ZQuest Restoration
The Evolution of Adjusting – To the Good of Whom - Th24
Policy/Claims
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 3:45 - 5:30 pm
The panel will discuss the current state of adjusting for both insurers and policyholder representatives with a focus on commonly encountered issues regarding authority, the scope of loss assessment, settlement offers, adjusting obligations, etc.
Faculty:
Craig Kobel
Altieri Transco American Claims
Michael Higer
Berger Singerman
Michael McGriskin
Phelps Dunbar, LLP
David Alvarez
Engle Martin
To Appraise or Not to Appraise, That Is The Question - Th25
Policy/Claims
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 1:30 pm - 3:15 pm
The presentation will focus on appraisals for first-party property claims. It will quickly summarize the purpose of appraisal and general appraisal language. It will discuss the issues faced during and after the appraisal process and strategies for handling, including, motions to set aside, appraisal awards. The class will conclude with recent decisions regarding appraisal and its use as a litigation tool.
Faculty:
Jennifer Kearns
Thompson Coe Cousins & Irons, LLP
Edward Bittman
Five Star Claims Adjusting
David Neuhaus
Insurance Claims UnLimited
WIND Appraiser Re-Certification – Part 1 - Th26
Training and Certifications
This is a two-part class and you must take both sessions.
Part 1 is on Thurs. January 31, 2019 at 3:45 pm
Part 2 is on Friday, February 1, 2019 at 10:30 am.
The workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the appraiser. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.
Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser.
Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.
Faculty:
Daniel J. Luby
Precision Advisors, LLC
Rami Boaziz
Stellar Public Adjusting Services, LLC
Justin Whedbee
Frontier Adjusters
Stephen Pate
Cozen O’Connor
Lennon D. Jordan, PE, SI
Madrid Engineering Group, Inc.
5:30 – 7:30 pm Carnival Theme Networking Reception
Friday, February 1, 2019
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8:30 - 10:00 am WIND Business Meeting/WIND Past Presidents; If I Had One Wish... WINDS of Change: Women's Issues in the Insurance Industry
WIND Business Meeting/Panel Discussions on the Property Insurance Industry
Friday, February 1, 2019
8:30 - 10:00 am
WIND Business Meeting; Past Presidents; If I Had One Wish
WINDS of Change: Women's Issues in the Insurance Industry
This very special lunchtime panel presentation will explore the issues faced by women in the insurance industry and will consist of distinguished professional woman from all aspects of our organization, including an in-house company representative, an attorney, a public adjuster, and an independent adjuster. The panel's moderator will lead the group through discussions involving issues in the industry, the changing landscape,practical considerations facing women in the industry and the effects of technological developments. The panel will also be open to discussion and questions from the attendees.
Faculty:
Christina May Bolin Claire WInston, Esq. Tara Lyn Munoz Susan Harwood, Esq.
Christian & Small GeoVera Your Private Adjuster Kaplan Zeena, LLP
10:30 am - 12:15 pm Breakout Workshop Sessions
Breakout Workshop Sessions
Friday, February 1, 2019
10:30 am - 12:15 pm
Blockchain, Data Mining, and Tech: How Will technology Change Our Daily Lives and Customer Experience in Claims - Fri1
Innovative
Offered on:
Friday, February 1, 2019 - 10:30 am - 12:15 pm
In 2015, life and health (L&H) and property and casualty (P&C) insurance combined in net premiums in the US alone. This amount was approximately 7% of the country’s gross domestic product for that year. Despite all the money in this industry, there are still major issues plaguing insurance, including inefficient data sharing, fragmented data sources, manual claims review/processing, and fraud detection. With the use of Blockchain technology, data analytics, and data mining, these problems can be addressed to allow for a streamlined, safer, more efficient approach to insurance, litigation, appraisal, and claims handling.
Faculty:
Tanaz Salehi
Kelley Kronenberg
Melissa Hill
Blackboard Insurance
Paul Rivard
MunichRe
Edgar A. Kelly
Merlin Law Group
Business as Unusual: Claims Handling Issues in the Wake of the Unprecedented 2017 Catastrophes - Fri2
Policy/Claims
Offered on:
Friday, February 1, 2019 - 10:30 am - 12:15 pm
This workshop will discuss experiences faced by the industry in adjusting and litigating property insurance claims following Hurricanes Harvey, Irma, and Maria.
Faculty:
Melissa Sims
Berk, Merchant & Sims, PLC
Meghan C. Moore
Weisbrod, Mattels & Copley, PLLC
Kathleen Spinella
AIG
Richard P. Tutwiler
Tutwiler & Associates
Do We All Have to Match to Get Along – Matching after Irma - Fri3
Damage Assessment
Offered on:
Thursday, January 31, 2019 - 1:30 - 3:15 pm
Friday, February 1, 2019 - 10:30 am - 12:15 pm
What is required under Florida’s matching statute? How far does this go and how does it apply? Are insurance companies required to match everything?
Faculty:
Ron Perez
Perez, Salgado,
Thomas + Lewis, P.A.
Shawn Thompson
Equitable Public Adjusters
Ron Haynes
Christopher Ligori & Associates
How to Effectively Mediate Your First Party Property Cases - Fri4
Legal
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 10:30 am - 12:15 pm
This course will address how to effectively communicate with your adversary in an opening presentation as well as techniques to enhance your negotiation and mediation skills to obtain a favorable settlement.
Faculty:
Eric Kleinman
Mediator, K&A Mediation
Lenox Godfrey
FIGA
Ilon Kantro
Berk Merchant & Sims
Valorie Chavin
Chavin Mitchell Shmuely
NFIP Alternative Dispute Resolution - Fri5
Policy/Claims
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 10:30 am - 12:15 pm
This panel will provide an overview and understanding of the issues associated with disputed flood claims within the NFIP.
Faculty:
Kevin Miller
Velocity Claims Administration
Anthony “Daniel” Thorne
FEMA
Daniel “Scott’ Claire
FEMA
Aryeh Fraser
Fraser Property and Adjusting Insurance
The Shape of Water - Fri6
Damage Assessment
Offered on:
Friday, February 1, 2019 - 10:30 am - 12:15 pm
Saturday, February 2, 2019 - 10:30 am - 12:15 pm
This course will explore various coverage positions with respect to what is excluded by the "water damage" policy provisions including theories of surface water versus wind-driven rain and wind-created openings where a wind-driven rain exclusion is present. Trade experts will discuss what they would expect to see regarding interior damage to support the various theories and the process of determining cause and origin of the water source.
Faculty:
Joel McNabney
Robinson & Cole, LLP
Tony Tinelli
Tinelli Fernandez, PLLC
Joshua Martin
Island Roofing, LLC
Toby Maxwell
Atkins Engineers, Inc.
WIND Appraiser Certification – Part 1 - Fri7
Training and Certifications
This is a two-part class and you must take both sessions.
Part 1 is on Friday, February 1, 2019 at 10:30am
Part 2 is on Friday, February 1, 2019 at 1:30 pm.
The goal of this workshop is to prepare a professional to act as an appraiser in the appraisal process. The first part of the session will deal with ethics. The mechanics of the appraisal process will then be discussed at length. This discussion will include everything from choosing an umpire, to how to bring the appraisal to a successful conclusion, by either agreeing with the other appraiser or presenting your position at the umpire meeting. The final segment will address the ramifications of the statutes and case law in the various states and how it impacts the appraisal process. After successful completion of this double-session workshop, the names of attendees will be listed on the WIND website for three years to confirm that they are a WIND Certified Appraiser®.
Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser.
Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.
Faculty:
John Voelpel
Voelpel Claim Service, Inc.
Jon Doan
Claims Consultants Group
Peter Kapas
Onsite Claims Service, Inc.
Stephen Pate
Cozen O’Connor
WIND Appraiser Re-Certification – Part 2 - Fri8
Training and Certifications
This is a two-part class and you must take both sessions.
Part 1 is on Thurs. January 31, 2019 at 3:45 pm
Part 2 is on Friday, February 1, 2019 at 10:30 am.
The workshop is designed to provide an interactive learning experience. Real-life scenarios will be utilized to promote discussion of the duties and responsibilities of the appraiser. Common issues and problems that often arise during an appraisal will be addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. The workshop will also include a discussion of ethical considerations and changes in case law impacting the appraisal process.
Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser
Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.
Faculty:
Daniel J. Luby
Precision Advisors, LLC
Rami Boaziz
Stellar Public Adjusting Services, LLC
Justin Whedbee
Frontier Adjusters
Stephen Pate
Cozen O'Connor
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1:30 - 3:15 pm Breakout Workshop Sessions
Breakout Workshop Sessions
Friday, February 1, 2019
1:30 - 3:15 pm
To Appraise or Not to Appraise, That Is The Question - Fri9
Policy/Claims
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 1:30 pm - 3:15 pm
The presentation will focus on appraisals for first-party property claims. It will quickly summarize the purpose of appraisal and general appraisal language. It will discuss the issues faced during and after the appraisal process and strategies for handling, including, motions to set aside, appraisal awards. The class will conclude with recent decisions regarding appraisal and its use as a litigation tool.
Faculty:
Jennifer Kearns
Thompson Coe Cousins & Irons, LLP
Edward Bittman
Five Star Claims Adjusting
Daniel J. Rheaume
Welt & Rheaume, P.A.
Can the Roof be Repaired? - Fri10
Damage Assessment
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 1:30 - 3:15 pm
The topic will encompass the issues facing insurers, policyholders, and contractors in the ability to repair a roof following storm damage. The focus will include when it is possible to repair shingles, tiles, and metal roof based on its condition versus the need to fully replace the roof. Additionally, the topic will focus on other issues that arise when only repairing a roof such as matching, a denial of a permit by a homeowner’s association or city, and instances when the roofing material has been discontinued or is no longer in use.
Faculty:
Adam Lewis
Perez Salgado Thomas and Lewis
Thomas Keller
Butler Pappas, LLC
Sean Lewis
Sean Lewis Consulting, LLC
Byron K. Anderson, P.E., Engineer
Structural Engineering and Inspections, Inc
Good Faith Claims Handling Practices - Fri11
Policy/Claims
Friday, February 1, 2019 - 1:30 - 3:15 pm
A panel discussion on good faith claims handling practices and will address ethical requirements and advantages of taking the ethical “high road” in all major aspects of the profession and business of adjusting property insurance claims.
*Also offered as part of the 5 Hr. Law & Ethics Update – Part 3: Ethical Requirements & Industry Trends (Sat9)
Faculty:
William Berk
Berk, Merchant & Sims, PLC
Chip Merlin
Merlin Law Group
John Pappas
Pappas Law
Property Insurance Fraud Litigation: Wind and Related Cases - Fri12
Legal
Offered on:
Thursday, January 31, 2019- 10:30 am - 12:15 pm
Friday, February 1, 2019 - 1:30 - 3:15 pm
This workshop is an opportunity to discuss, analyze, and debate recent developments in fraud litigation. The panel will review the most recent case law, statutes, and trends affecting wind and related claims. From this exciting discussion, you will be able to predict trends within the law, distinguish the law of different jurisdictions, and keep in touch with developing arguments and issues that affect this field. You will also be equipped to avoid the facilitation and appearance of fraud.
Faculty:
Andy Rock
The Rock Law Group, PA
Ty Tyler
Tyler & Hamilton, P.A.
Taking Insurance Claims “Green” - Fri13
Innovative
Offered on:
Friday, February 1, 2019 - 1:30 - 3:15 pm
With the growing physical risks, climate change poses to the built environment, including increasing frequency and severity of extreme weather events, many prominent Property & Casualty insurance policies now include little-known coverage endorsements that provide for "green upgrades." This program will review these innovative and unique policy provisions that afford "green upgrades" that go beyond the more commonly seen Code Upgrade, Extra Expense, or Ordnance & Law Upgrade provisions.
Faculty:
John Wood
The Law Firm of John D. Wood, PLLC
Lennon D. Jordan, PE, SI
Madrid Engineering Group, Inc.
The M Word: Managed Repair - Fri14
Policy/Claims
Offered on:
Thursday, January 31, 2019 - 1:30 - 3:15 pm
Friday, February 1, 2019 - 1:30 - 3:15 pm
This program will address the current law on Managed Repair. It will offer practical advice and tips on dealing with claims where the insurance company has involved its right to repair. It will also offer a defense perspective as well. After this program, the attendees will leave with enhanced knowledge on how to deal with claims where the insurance company has invoked its option to repair.
Faculty:
Vanessa Ross
Stockham Law Group
Michael Packer
Marshall Dennehey
Brett Frankel
Peoples Trust Insurance Company
Upcoming Changes to Code Wind Load Provisions - Fri15
Damage Assessment
Offered on:
Thursday, January 31, 2019 - 10:30 am - 12:15 pm
Friday, February 1, 2019 - 1:30 - 3:15 pm
This course will focus on the wind load provisions in the new version of the ASCE 7 standard. The 2016 version of the ASCE 7 Standard: Minimum Design Loads and Associated Criteria for Buildings and Other Structures was published in 2017. This standard will be adopted in the International Building Code and state codes.
Faculty:
Dr. Anurag Jain
Thornton Tomasetti
Jon Hall
Marshall Deneley
WIND Appraiser Certification – Part 2 - Fri16
Training and Certifications
This is a two-part class and you must take both sessions.
Part 1 is on Friday, February 1, 2019 at 10:30am
Part 2 is on Friday, February 1,2019 at 1:30 pm.
The goal of this workshop is to prepare a professional to act as an appraiser in the appraisal process. The first part of the session will deal with ethics. The mechanics of the appraisal process will then be discussed at length. This discussion will include everything from choosing an umpire, to how to bring the appraisal to a successful conclusion, by either agreeing with the other appraiser or presenting your position at the umpire meeting. The final segment will address the ramifications of the statutes and case law in the various states and how it impacts the appraisal process. After successful completion of this double-session workshop, the names of attendees will be listed on the WIND website for three years to confirm that they are a WIND Certified Appraiser®.
Note: To be included in the WIND Certified Appraiser Directory, a separate application process is required. How to Become a WIND Certified Appraiser.
Requirements: Space is limited and advanced registration is mandatory for admission. Upon check-in at the conference, attendees will be provided with a certificate in the conference materials that must be presented for entrance to the workshop.
Faculty:
John Voelpel
Voelpel Claim Service, Inc.
Jon Doan
Claims Consultants Group
Peter Kapas
Onsite Claims Service, Inc.
Stephen Pate
Cozen O’Connor
3:45 - 5:30 pm Breakout Workshop Sessions
Breakout Workshop Sessions
Friday, February 1, 2019
3:45 - 5:30 pm
Florida 5 Hour Ethics Update: Part 1: Regulatory/Awareness/Licensing - Fri18
Legal
This is a three-part class and you must all three sessions,
Part 1 is on Friday, February 1, 2019 at 3:45 am
Part 2 is on Saturday, February. 2, 2019, at 8:30 am
Part 3 is on Saturday. February 2, 2019 at 10:30 am
IMPORTANT: YOU MUST ATTEND THE FOLLOWING THREE COURSES TO QUALIFY FOR ETHICS CREDIT:
Overview of regulatory awareness and licensing requirements.
NOTE: All Florida Adjusters are required to take one “5-Hr Law & Ethics Update” course in every 2-year compliance period. This mandatory CE program, covering regulatory awareness and the various rules, ethics, and laws of property insurance adjusting, will be offered at the 2018 Windstorm Insurance Conference and consists of three classes.
Faculty:
Erik Nutter
Thomas Nutter Thomas, P.A.
Christina Bolin
Christian & Small LLP
Nicole Vinson
Merlin Law Group
Susan B. Harwood
Kaplan Zeena, LLP
A Legal and Scientific Perspective: The First 14 days of Water Exposure - Fri19
Damage Assessment
Offered on:
Friday, February 1, 2019 - 3:45 - 5:30 pm
Saturday, February 2, 2019 - 8:30 - 10:15 am
The course will address the legal battles that led to changes in the policy language to include coverage for the first 14 days of water damage (water vapor, fresh water, salt water, and total immersion) and the immediate impact of these cases. The course will also discuss peer-reviewed published research studies and technical articles conducted on a wide variety of materials including both wood (i.e., solid pine, OSB, MDF, interior and exterior plywood, Masonite, Luan, and particle board) and metal (galvanized framing, studs corner bead concealed cabinet hinges, escutcheon plates, stainless steel water supply line) materials.
Faculty:
Ralph Moon
GHD
Kelly Kubiak
Merlin Law Group
Robert S. Horwitz
Conroy Simberg
Annihilating AOB - Fri20
Legal
Offered on:
Thursday, January 31, 2019 - 1:30 - 3:15 pm
Friday, February 1, 2019 - 3:45 - 5:30 pm
Assignments of Benefits has provided well-documented challenges to the Florida marketplace. Other states are also beginning to deal with this issue. See the approach the industry has taken across the country with respect to assignments of benefits.
Faculty:
Mathew Monson
The Monson Law Firm
Darryn Melerine
MD Claims Group
Roland Bernal
Karen J. Jerome Smith
American Integrity
Building Code Compliance in Emergencies - Fri21
Damage Assessment
Offered on:
Thursday, January 31, 2019 - 1:30 - 3:15 pm
Friday, February 1, 2019 - 3:45 - 5:30 pm
Construction realities and insurance realities are not always the same. The building code and local ordinances often require permitting of emergency contracting and construction within days after the services are rendered. Roof repairs, water damages, windows, board ups, and other emergency services still need to comply with good construction practices. This course will focus on how these realities work together following an emergency event.
Faculty:
TBA
Paul DelVechio
PJDCCI
CSI Irma and Michael: Forensic Meteorology - Fri22
Damage Assessment
Offered on:
Thursday, January 31 2019 - 1:30 - 3:15 pm
Friday, February 1, 2019 - 3:45 - 5:30 pm
The industry is facing numerous, unique challenges with regard to resolving Hurricane Irma and Hurricane Michael claims and lawsuits. This session will address common issues that are being disputed in hurricane claims, techniques to properly build a case, and the importance of using qualified experts to help prove or disprove theories of liability. The panel will also discuss the implications of Daubert and Frye and how stepping outside your box can destroy a case. This course will demonstrate the benefits of having a Certified Consulting Meteorologist conduct a study utilizing high-resolution Doppler radar, meteorological data, advanced computer modeling, and detailed water level data for a specific incident location.
Faculty:
John Riordan
Kelley Kronenberg Attorneys at Law
Daniel Frank Lopez
The Morgan Law Group
Howard Altschule
Forensic Weather Consultants, LLC
Identification, Prosecution, and Defense of Insurance Agent & Broker Errors & Omissions - Fri23
Legal
Offered on:
Thursday, January 31, 2019 - 10:30 am - 12:15 pm
Friday, February 1, 2019 - 3:45 - 5:30 pm
This course is designed to educate the attendee on the duties and responsibilities of insurance agents and brokers in Florida, some of the common pitfalls and shortcomings on the part of agents and brokers, and the strategies involved in the prosecution and defense of said cases when property insurance is involved.
Faculty:
Steven Chackman
Bernstein, Chackman & Liss
Brent Winans
Clear Advantage Risk
Susan Catania Odess
Siegfried, Rivera
The Evolution of Adjusting – To the Good of Whom - Fri24
Policy/Claims
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 3:45 - 5:30 pm
The panel will discuss the current state of adjusting for both insurers and policyholder representative with a focus on commonly encountered issues regarding authority, scope of loss assessment, settlement offers, adjusting obligations, etc.
Faculty:
Craig Kobel
Altieri Transco American Claims
Michael Higer
Berger Singerman
Michael McGriskin
Phelps Dunbar, LLP
David Alvarez
Engle Martin
NFIP Adjuster Flood Certification - Part 1 - Fri17
Training and Certifications
This is a two-part class and you must take both sessions.
Part 1 is on Fri. February 1 at 3:45 pm
Part 2 on Sat. February 2 at 8:30 am
This multi-session program will update the current status of claims handling of the National Flood Insurance Program policies and provide an opportunity for participants to renew or obtain certification for adjustment of flood claims. (NFIP Certification and CE credits will be provided separately by AE21 Incorporated). Participants must be a fully paid 2019 WIND Conference attendee.
Faculty:
David Serfass
Alamo Claim Service
6:30 - 10:30 pm Sunken Treasure Pirate Costume Theme Party Casino Game Night & Live Band
Sunken Treasure Pirate Costume Theme Party
Casino Game Night with Live Band and Dancing
Friday, February 1, 2019
6:30 - 10:30 pm
Come dressed as a pirate or wench and say "ahoy" to a festive night of dinner, drinks, casino games, and prizes. A live cover band and dancing round out the fun.
Saturday, February 2, 2019
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8:30 - 10:15 am Breakout Workshop Sessions
Breakout Workshop Sessions
Saturday, February 2, 2019
8:30 - 10:15 am
Florida 5 Hour Ethics Update: Part 2: Insurance Law & Updates - Sat 1
This is a three-part class and you must all three sessions,
Part 1 is on Fri. February 1, 2019 at 3:45 pm
Part 2 is on Sat. February. 2, 2019, at 8:30 am
Part 3 is on Sat. February 2, 2019 at 10:30 am
Update on property-insurance related cases from 2017-2018. Analysis from the perspective of policyholder and insurer. Impact on current and pending claims.
NOTE: All Florida Adjusters are required to take one “5-Hr Law & Ethics Update” course in every 2-year compliance period. This mandatory CE program, covering regulatory awareness and the various rules, ethics, and laws of property insurance adjusting, will be offered at the 2018 Windstorm Insurance Conference and consists of three classes.
Faculty:
Erik Nutter
Thomas Nutter Thomas, P.A.
Christina Bolin
Christian & Small LLP
Nicole Vinson
Merlin Law Group
Susan B. Harwood
Kaplan Zeena
A Legal and Scientific Perspective: The First 14 days of Water Exposure - Sat 2
Damage Assessment
Offered on:
Friday, February 1, 2019 - 3:45 - 5:30 pm
Saturday, February 2, 2019 - 8:30 - 10:15 am
The course will address the legal battles that led to changes in the policy language to include coverage for the first 14 days of water damage (water vapor, fresh water, salt water, and total immersion) and the immediate impact of these cases. The course will also discuss peer-reviewed published research studies and technical articles conducted on a wide variety of materials including both wood (i.e., solid pine, OSB, MDF, interior and exterior plywood, Masonite, Luan, and particle board) and metal (galvanized framing, studs corner bead concealed cabinet hinges, escutcheon plates, stainless steel water supply line) materials.
Faculty:
Ralph Moon
GHD
Kelly Kubiak
Merlin Law Group
Robert S. Horwitz
Conroy Simberg
Commercial Policies and Claims: Insight and Lessons from Hurricane Irma - Sat3
Policy/Claims
Offered on:
Thursday, January 31, 2019 - 10:30 am - 12:15 pm
Saturday, February 2, 2019 - 8:30 - 10:15 am
This presentation aims to give the professional a solid foundation for understanding commercial windstorm claims. We will discuss various commercial policy provisions prevalent in Hurricane Irma claims, along with associated adjustment issues and insight from industry professionals. We will also discuss topics such as who and what is covered (including a discussion of Business Interruption issues), standard exclusions/limitations in a commercial policy, Duties in The Event of Loss, and adjustment mechanics featuring insurer and insured adjustment professionals addressing their advice from years of commercial claim experience.
Faculty:
William Collum
Butler Weihmuller Katz Craig,
Mike Giasi
Giasi Law
Andrea Matott
Beazley, USA
Patrick Garrett
North American Insurance Consultants, Inc.
When Wind Winds Up Damaging Your Windows - Sat 4
Damage Assessment
This class will explore what is required for a full and complete investigation as to wind damage to windows. Learn how wind impacts window systems and how windows can effectively be repaired (or replaced) after a storm. The panel will also discuss whether matching is required and the differences between residential and commercial coverages for windows.
Faculty:
Erin Dunnavant
Merlin Law Group
David Maldoff
Butler Weihmuller Katz Craig
Ken Gilvary, PE
Engineer
8:30 am - 12:30 pm NFIP Adjuster Flood Certification - Part 2
NFIP Adjuster Flood Certification - Part 2 - Sat5
Saturday, February 2, 2019
8:30 am – 12:30 pm
8:30 am – 12:30 pm
This is a two-part class and you must take both sessions.
Part 1 is on Fri. February 1 at 3:45 pm
Part 2 on Sat. February 2 at 8:30 am
This multi-session program will update the current status of claims handling of the National Flood Insurance Program policies and provide an opportunity for participants to renew or obtain certification for adjustment of flood claims. (NFIP Certification and CE credits will be provided separately by AE21 Incorporated). Participants must be a fully paid 2019 WIND Conference attendee.
Faculty:
David Serfass
Alamo Claim Services
10:30 am - 12:15 pm Breakout Workshop Sessions
Breakout Workshop Sessions
Saturday, February 2, 2019
10:30 am - 12:15 pm
Litigating/Handling a Claim Against a State Created Insurer from Policy Holder and TWIA perspectives - Sat7
Legal
Offered on:
Thursday, January 31, 2019 - 3:45 - 5:30 pm
Friday, February 1, 2019 - 10:30 am - 12:15 pm
This course will discuss differences in handling a case with the statutorily created insurance company. This will include identifying cases that are controlled by the statute and how the statute works. Examples will be given regarding common mistakes in claim handling and procedural steps and address how the cases are evaluated for trial and how the process is different on both sides.
Faculty:
Ryan Fowler
Merlin Law Group
David Walling
Texas Windstorm Insurance Association
The Shape of Water - Sat8
Damage Assessment
Offered on:
Friday, February 1, 2019 - 10:30 am - 12:15 pm
Saturday, February 2, 2019 - 10:30 am - 12:15 pm
This course will explore various coverage positions with respect to what is excluded by the "water damage" policy provisions including theories of surface water versus wind-driven rain and wind-created openings where a wind-driven rain exclusion is present. Trade experts will discuss what they would expect to see regarding interior damage to support the various theories and the process of determining cause and origin of the water source.
Faculty:
Joel McNabney
Robinson & Cole, LLP
Tony Tinelli
Tinelli Fernandez, PLLC
Joshua Martin
Island Roofing, LLC
Toby Maxwell
Atkins Engineers, Inc.
Florida 5 Hour Ethics Update: Part 3: Ethical Requirements & Industry Trends - Sat9
This is a three-part class and you must all three sessions,
Part 1 is on Friday, February 1, 2019 at 3:45 pm
Part 2 is on Saturday, February. 2, 2019, at 8:30 am
Part 3 is on Saturday. February 2, 2019 at 10:30 am
A panel discussion on good faith claims handling practices and will address ethical requirements and advantages of taking the ethical “high road” in all major aspects of the profession and business of adjusting property insurance claims.
NOTE: All Florida Adjusters are required to take one “5-Hr Law & Ethics Update” course in every 2-year compliance period. This mandatory CE program, covering regulatory awareness and the various rules, ethics, and laws of property insurance adjusting, will be offered at the 2018 Windstorm Insurance Conference and consists of three classes.
Faculty:
William Berk
Berk, Merchant & Sims, PLC
Chip Merlin
Merlin Law Group
John Pappas
Pappas Law
Please note that WIND DOES NOT allow audio or videotape workshops nor are attendees authorized to audio or videotape any portion of the WIND Conference. Workshop presentations and speakers are subject to change.